Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview We are looking for Programme Manager- Backlog Coordinator to fill role within the Essentia Design & Development team. The Backlog Coordinator post-holder is responsible for providing overall management and leadership of a programme or significant work stream(s) to ensure outputs are delivered effectively and to time. This role is responsible for leading rigorous and robust transformation and improvement programmes; strategy, programme management including planning, reporting, managing risk, and a strong focus on benefits realisation. The post holder will develop and oversee the direction and delivery of all project work streams, and support and enable senior managers, clinicians, partners and directors to deliver the programme. A key aspect of the role will be to ensure appropriate evaluation and metrics are in place to support impact monitoring and milestone achievement. The role is expected to provide leadership directly and indirectly for project management and support and identity resources needed to enable programme delivery. Main duties of the job The post holder will work collaboratively with internal and external stakeholders to ensure management of interdependencies and delivery of objectives Key requirements and outputs of the role. In-year management; Manage overall resource budget and in-year (re)deployment of staff to key roles Manage the in-year re-prioritisation of the allocation and agree new work (right governance) Determine the workflow routes, types of work and roles and responsibilities across all the site delivery teams (eng., minor works, etc.) Manage senior clinical stakeholders, in particular with the site directors, and broker good relations and agreements across the Trust in relation to asset usage, priorities, and timeframes Enablement of site-owned and delivered reporting. Planning, Strategy and Estate Planning; Own Backlog planning, strategy and 5-year infrastructure plan that aligns with Trust’s MTCP and wider Estates Strategy and the strategic aims of the Trust and space usage Reconcile asset/risk register to develop multi-year plan and asset database (records and expected replacement /improvement date) Ensure standards are developed for key, recurrent work (lights, fire, water, ventilation) Develop long-term resource strategy (recruitment/retention payments for specialist staff) Define and secure agreement on roles and responsibilities, work-flow, governance, devolved responsibility, assurance routes Secure and routinely manage resources to delivery the projects within the allocation Working for our organisation We offer a dynamic challenging job in an exciting, fast moving, flexible working environment. We have a strong commitment to your personal and professional development. In addition, we offer excellent benefits, including: The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS you automatically become a member and you will get an excellent package of pension benefits. Interest free Season Ticket Loan Long Term Service Awards Subsidised on-site nurseries and childcare vouchers A comprehensive staff health and well-being programme, '5 ways to a healthier YOU' Ride to work scheme Employee assistance programme Free stop smoking service Our Trust values: Put patients first, Take pride in what we do, Respect others, Strive to be the best, Act with Integrity Detailed job description and main responsibilities Project Management Lead the production of a programme plan that delivers agreed programme milestones and objectives that are consistent with overall business plans and Trust strategy. Lead the development of business cases, including feasibility studies, outline business cases (OBC), and detailed scheme designs. Provide programme management leadership and expertise to the programme and individuals in the team, to deliver the objectives of the system. Plan and organise complex, long term and often interdependent projects that form the programme. Design, facilitate and effectively lead programme management meetings with stakeholders; ensuring breadth in participation and a focus on action planning. Determine and allocate staff and other resources for the programme and individual projects, monitoring work allocation and re-allocating as necessary to ensure successful delivery to time, cost and quality. Champion the use of appropriate project management practices. Proactively monitor progress to ensure the programme is managed in line with the Trust’s Values, Standing Financial Instructions, project management processes, and in compliance with appropriate legislation, statutory approvals and mandatory standards. Commission, plan and implement appropriate evaluation and audit of the programme across sites and organisations. Financial management Ensure that programme related business plans are underpinned by detailed and robust financial plans through budget planning and negotiation of appropriate budgets. Manages budget for own area of work and multi-stranded project workstreams to ensure best value for money, including signing off invoices, monitoring expenditure and providing budgetary reports. Actively monitor expenditure against budget and address problems at an early stage. Lead the commissioning and procurement of products, equipment, services, systems and facilities, as required for the delivery of the project. Deliver and oversee complex recharging arrangements across multiple organisations. Staff and stakeholder management Lead engagement plans for the programme to proactively ensure that positive and effective relations are developed and maintained between members of the team, all clients and key internal and external stakeholders throughout the project. Lead strategies to achieve acceptance, consensus and alignment of views, both formally and informally from senior managers and clinicians. Use highly developed negotiation, persuasion and motivational skills to gain support for the programme across the breadth of stakeholders, including commissioners, patients and providers. Establish and lead framework, governance and systems to support effective programme management. Provide full line management and leadership to multidisciplinary team(s), assigning responsibility to achieve the programme’s objectives. Lead project management training and model practices to both internal staff members and external stakeholders and partners. Present and take feedback at board level Work in a matrix management style and foster close working relations with other stakeholders. Lead the development and performance of the team to ensure they remain high performing, credible and delivery-orientated. Information management Develop, implement, monitor and evaluate programme information management systems for allocated projects ensuring they are fit for purpose to a range of audiences. Lead programme team to develop, refine and implement project data collection systems that will provide accurate and timely data, including quantitative and qualitative data. Accountable for ensuring data quality of databases required by the programme. Lead and develop policies and protocols to support the programme that are consistent with Trust standards and work across clinical services. Support wider review and development of existing project information management systems to ensure an integrated approach to programme management. Strategy, change and service improvement Lead the development of a programme strategy including research and development to identify, develop and promote best practice. Ensure infrastructure in place to test and review new concepts, models, methods, practices, products and equipment. Regular horizon scanning of best practice and ways of working within the sector and within project management Personal Development Maintain up to date knowledge of a range of skills including service improvement techniques and be responsible for developing and maintaining own CPD programme. Research and Development Undertake primary and secondary research, audits and evaluations as required. General Autonomy for specific areas of directorate, to assess the impact of change and make decisions, balancing risks and priorities Provide advice to the GM/DMT. Proactive in identifying and addressing issues which are significant within and across directorates. Person specification Knowledge/Qualifications Essential criteria Relevant Masters / MBA, equivalent professional qualification or equivalent experience. Managing Successful Programmes (MSP) to practitioner level or equivalent Evidence of recent Continuing Professional Development. Desirable criteria Formal qualification in Project management (PRINCE 2) or equivalent. Previous experience Essential criteria Evidence of leading successful programme and / or operational performance and improvement at a strategic level; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures. Extensive programme management experience in large complex organisations, including design, development, implementation and management of change in a multiple stakeholder environment. Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management. Desirable criteria Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas. Skills Essential criteria Expert knowledge of operations and / or programme management methodologies and techniques. Extensive knowledge of contract management. Excellent understanding and track record of successful change and programme management. Highly effective leadership, people and project management skills. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Robert Barr Job title Director of Design & Development Email address [email protected] Additional information If you would like to join the team, please apply online The closing date for this vacancy is 11 February 2024 Interviews will be on 20 February 2024 To discuss the role please email Robert Barr - Director of Design & Development.