Location
Ilford, Redbridge Campus (IG2 6JH) with the new Redbridge Campus opening in early summer 2026 (IG4 5LN).

Hours
39 hours per week: 8am - 5pm Monday to Thursday, 8am - 4pm Friday.

Salary
£28,164 per annum

About the Role
Are you a warm and professional communicator with a passion for excellent customer service? We are seeking a friendly and efficient Receptionist to be the welcoming face of our care home. In this pivotal front-of-house role, you will ensure every visitor, resident, and colleague receives a first-class service and a positive experience. You will be a key member of our reception and administrative team, helping to create a safe, welcoming, and well-organised environment for everyone who visits or works at the care home. Your responsibilities will include answering telephone enquiries professionally and promptly, providing visitors with appropriate information courteously, monitoring CCTV to maintain site security, keeping the reception area tidy and informative, inputting data accurately into the unit's computer system, and supporting the Manager and Administrator with various administrative and clerical tasks as required. This is a fixed term position for 12 months based predominantly at our Redbridge Campus.

Experience
Experience working in professional administration departments or in a similar role is essential.

About you
- Excellent interpersonal skills with a warm and professional communication style.
- Ability to maintain confidentiality with company and staff information.
- Self-motivated with a desire to improve business systems.
- Strong team player with the ability to work under pressure and manage multiple tasks.
- Commercial awareness and a positive, can-do attitude.

Qualifications
Business Management, Administration, or similar qualifications are required.
Strong knowledge of Microsoft Excel, Outlook, PowerPoint, and Word is essential.