Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Our award winning Recruitment Team are looking to appoint Recruitment Assistants. One role is a 13-month fixed-term role to cover Maternity Leave. This role sits within our Corporate and Essentia recruitment team. We are also looking to recruit up to 4 Recruitment Assistants on a 4-month fixed-term basis. These Recruitment Assistants will primarily be working on a large TUPE transfer of support services staff however will also be providing more general support to the wider recruitment team. The successful candidate will be joining us as we continue to improve our service which has seen us achieve the second best “Time to Hire” across London NHS Trusts. Reporting to the Recruitment Manager of the respective team, you will play a pivotal role in the on boarding process of new employees, including pre-employment checks. The successful applicant will be passionate in providing good customer service, being the face of the Trust, whether attending assessment centres or conducting ID checks and so good communication and interpersonal skills are required for the role. You will ideally be coming from an NHS Recruitment service, have experience in ESR (HR and Payroll sides) and the TRAC recruitment systems. You will also have excellent communication skills, a strong work ethic and be passionate about providing a high quality customer service to your patients and colleagues. If you would like to be considered for this opportunity within our friendly and supportive team, please submit your application. Interviews are scheduled for w/c 12 August. Main duties of the job As the successful post holder you will provide key support to the management of recruitment campaigns in order to ensure a high quality, effective reliable and responsive recruitment and selection service. You will ensure adherence to team processes, trust policies and best practice compliance by providing comprehensive support of day-to-day recruitment activities. Working for our organisation Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 22,000 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. Detailed job description and main responsibilities Duties and Responsibilities: To act as first point of contact for recruitment enquires for managers, staff, applicants and bank workers giving initial advice and support on recruitment processes and specific information regarding campaigns within the team remit, referring to a Recruitment Co-ordinator or Recruitment Manager where necessary. Under the direction of the Recruitment Manager and Co-ordinators, provide comprehensive recruitment system administration and administrative support to interview panels and assessment centres as required. To advise candidates of the outcome of shortlisting and interview to send regret emails via the ERecruitment system (TRAC) Undertake and provide a comprehensive pre-employment checking process, which includes following up references, occupational health clearance, ID/DBS verification, and new starter paperwork has been completed in an accurate and timely manner. Liaise effectively with applicants, hiring managers and other departments such as Occupational Health to ensure on time delivery of employment checks and ensuring completeness of information. Ensure all administrative activities related to recruitment processes are timely and accurate. Provide follow up and advice to hiring managers and applicants to ensure timely completion of activities and required action ensuring on time and successful campaign completion. Update vacancy and candidate information booking and coordinating interview slots and assessment centre invitations as directed. Under the direction of the Recruitment Co-ordinators, prepare and send out interview packs and other relevant paperwork to recruiting managers and applicants. Carry out a range of administrative duties that are commensurate with the grade to support other areas and recruitment activities of the team including (but not restricted to) fulfilment, data entry, scanning as required to support the Resourcing function. To be familiar with AfC and Medical and Dental terms and conditions referring queries to other recruitment and HR colleagues when required. Meet the requirements of Service Level Agreements addressing compliance issues, identifying problems and escalating where appropriate. Provide a recruitment campaign closure service, checking accuracy and completeness of all associated records before issuing final or amendments to contracts of employment and forwarding handover to payroll. Responsible for ensuring accurate on time completion and delivery of employment contracts. Ensuring documents produced, delivered and stored are accurate and comply with Trust requirements and KPI’s. Person specification Education/Qualifications Essential criteria NVQ level 3 or equivalent experience in customer service or administration Educated to GCSE or equivalent including English and Mathematics Skills Essential criteria Operational knowledge of standard resourcing policies and procedures. Able to prioritise and plan activities and meet tight deadlines in accordance with key performance indicators Good keyboard skills, word, excel, outlook Has a working understanding of relevant recruitment and employment legislation Close attention to detail Experience Essential criteria Experience working within customer services or an office environment Experience of providing administrative support within a fast paced highly visible support service Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Anthony Robins Job title Resourcing Partner Email address [email protected]