Location
Hounslow, Heathrow Terminal 4

Hours
Permanent, Full-time & Part-time roles available. Flexible shift patterns including early and late shifts.

About the Role
You thrive in a fast-paced environment, consistently achieving and exceeding KPIs. You are motivated by success and always aim to surpass expectations. Teamwork is your motto, and you understand the vital impact your role has on the overall success. You adapt quickly to last-minute changes and support your managers and colleagues effectively. As a Charlotte Tilbury brand ambassador, you champion world-class artistry and deliver impeccable customer experiences. You live and breathe Charlotte Tilbury makeup looks, recreating the magic for every customer while offering expert advice and guidance. You take pride in building loyal customers who return to you time and again. You maintain the company’s grooming standards impeccably, knowing what good looks like and confidently displaying it.

About Charlotte Tilbury Beauty
Founded by British makeup artist and entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the global beauty industry by making makeup accessible and easy to use for everyone. The brand has grown rapidly, now operating in over 50 markets with more than 2,300 employees worldwide. Charlotte Tilbury Beauty is known for market-leading growth, innovative retail and product launches, and a culture that embraces challenges, disruptive thinking, and shared success. Joining the team means becoming part of a dynamic, global business with limitless ambitions and a passion for empowering beauty.

Why Join Us?
You will receive on-the-job training and the opportunity to attend Charlotte’s Magic Academy, where art, commerce, and Charlotte’s values come together. You will feel empowered to live the magic in your role and have the chance to influence positive change within the company. We celebrate achievements and foster an inclusive environment with real opportunities for growth and progression. You will gain exclusive early access to product launches and receive a full Charlotte Tilbury look after passing probation. Additionally, you benefit from an incredible staff discount and access to Tilbury Treats, our rewards platform offering discounts on gym memberships, cinema tickets, and more. At Charlotte Tilbury Beauty, we are committed to diversity and inclusion, welcoming people from all backgrounds to join our global team.

Experience
Ideally some experience as a Sales Advisor, preferably in a fast-paced environment such as beauty, retail, or FMCG. Experience in makeup application and adapting styles to different customers is highly desirable.

About You
You aspire to be part of a disruptive and growing beauty brand. You love Charlotte Tilbury and are enthusiastic about sharing the brand’s story. You champion positivity and think creatively, letting your energy shine. Flexibility to work shifts, including early and late hours, is essential. You understand the importance of teamwork and delivering exceptional customer service.

Qualifications
No formal qualifications are specified; however, you will be required to provide a five-year working and personal reference and undergo a Criminal Reference Check due to the airside location of the store. This will be discussed in detail at the interview stage.