Location
London

Hours
Contract - 6 months

Salary
Negotiable

About the Role
We are seeking a Salesforce Trainer to join the Technology & Data team at Linklaters on a contract basis. In this role, you will support a global Salesforce training programme, helping colleagues across the firm adopt and use the platform effectively through high-quality, practical, and engaging learning experiences. You will develop and manage the global Salesforce training schedule, coordinating and delivering training for approximately 3,500 users across diverse audiences including Partners, Counsel and Managing Associates, Associates, Secretaries, and Business Development teams. Your responsibilities will include delivering engaging virtual and in-person training sessions, maintaining and updating training materials to reflect Salesforce updates and business processes, providing targeted one-to-one coaching, and creating learner support resources such as FAQs and job aids. Additionally, you will transfer knowledge and upskill the business-as-usual Technology Training team to ensure ongoing delivery after the programme ends. You will work closely with the Salesforce Change and Adoption team, Digital Adoption, and Technology Training teams to align training content with firm standards and provide regular updates to key stakeholders on progress and priorities.

About Linklaters
Linklaters is a global law firm operating in 20 countries through 30 offices. We pride ourselves on being a people business, seeking exceptional individuals who thrive in a collaborative, innovative, agile, and responsible environment. We are committed to fostering a positive, supportive, fair, and inclusive workplace that values diversity and challenges bias. At Linklaters, you will experience a truly global work environment and have the opportunity to contribute to strategic projects that drive innovation and shape the future of our business. We emphasize environmental, social, and governance commitments, invest in tailored career development, and provide agile working solutions to support our people’s wellbeing and professional growth.

Experience
- Delivering Salesforce end-user training in professional services or corporate environments
- Strong facilitation, stakeholder management, and communication skills
- Ability to quickly understand business processes and translate them into practical learning interventions
- Designing, maintaining, and updating training content and learner support materials
- Delivering both virtual and in-person training sessions to diverse user groups
- Experience supporting change, adoption, or system rollouts is advantageous

About you
Proactive and adaptable professional with excellent communication and interpersonal skills. You are confident engaging with a wide range of stakeholders and committed to delivering high-quality, practical training that empowers users. You thrive in a collaborative environment and are motivated to support ongoing learning and adoption initiatives.

Qualifications
Relevant training or instructional design qualifications are desirable but not mandatory. A strong background in Salesforce training and user adoption is essential.