Job overview We have an exciting opportunity available in our Grand Central/ HIM Team for x2 Senior Analysts. We have an exciting and ambitious programme of work planned and invite you to apply if you are passionate about digital transformation in healthcare. The Senior Analyst (GSTT/KCH) role is a new position that will unify policies, procedures, practices and skilled teams initially across Guy's and St Thomas' and King's College Hospital NHS Trusts. As a senior member of the Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems' configuration build. This role operates on a hybrid model with a time split between on-site and remote working, with the main base at the Education Centre in Waterloo. Additionally, it will require travel between Guy's and St Thomas', King's College Hospital, and Royal Brompton and Harefield sites. This role is advertised on both GSTT Jobs and KCH Jobs, with two positions available—one funded by GSTT and one by KCH. Please do not apply on both platforms, as all applications will be assessed together in a single selection pool. Duplicate applications will not be considered. Main duties of the job Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way. Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team. Being a key member of a designated Configuration and Application team ensuring design integrity. Analysing and suggest ways to improve current workflows and working practices. Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary. Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust. Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams' progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand. To assist in the delivery of the Trust's EHR system Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust (GSTT) and King’s College Hospital NHS Foundation Trust (KCH) are two of London’s largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in south east London. The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services. We will increase the care that can be provided at home, build our focus on wellness and prevention, and engage patients as partners in their care. Detailed job description and main responsibilities As a senior member of the IT Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems’ configuration build and; for supporting non-Epic systems within their team, working with Medical Device Integration (MDI), GSTT, KCH and ITCS technology colleagues and; overseeing the work of the Band 6 Analyst. In particular it will involve: • Being a link person between the ITCS team, system users and other stakeholders and to help manage and prioritise calls and requests to the team; • Helping to direct careful planning for systems implementation and the roll-out process, taking into account all dependent variables and liaise with all affected teams, staff and departments; • Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team; • Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way. • Being a key member of a designated Configuration and Application team ensuring design integrity • Analysing and suggest ways to improve current workflows and working practices; • Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary; • Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust; • Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams’ progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand; • Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary; • Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst; • Participating in regular process review, feedback and system development meetings both within the ITCS team and with external stakeholders; • To assist in the delivery of the Trust’s EHR system. Please refer to the attached JD for further details Person specification Education/ Qualifications Essential criteria Degree level qualification or equivalent experience Post qualification Masters degree, or significant experience in Healthcare equivalent to Masters degree level Evidence of further clinical training in a specific clinical field Accreditation in at least one Epic modules Desirable criteria PRINCE2© Foundation Previous Experience Essential criteria Proven experience of clinical environment and delivery of clinical care or significant experience in a clinical analyst role and within a systems development environment preferably within the NHS or health care related field Significant experience of interpreting business/clinical requirements and considering the impact on IT services Demonstrable experience documenting and mapping workflows as well as the results of the clinical analysis Demonstrable experience of producing qualitative work in very aggressive timescales Demonstrable experience of working to plans and timescales Demonstrable experience in building strong relationships with business partners and multi -discipline project delivery teams. Desirable criteria Experience in change management with respect to the relationship between clinician, business processes, risk management and solution functional capabilities. Skills/ Knowledge/ Ability Essential criteria Theoretical and practical knowledge of clinical practice and IT. Able to prioritise workloads and resource them in response to changing demands. Proven ability to present a range of highly technical complex information clearly and concisely in potentially contentious situations. Ability to work under own direction or as part of a team Advanced user of Microsoft Office products. (Word, Excel, Visio, PowerPoint, Project) Further details / informal visits contact Name Imelda Shannon Job title Application Manager – Grand Central & HIM Email address [email protected] If you have problems applying, contact Address Yasamin Omary