London
Senior Analyst - ITCS - Diagnostics
Guy's and St Thomas' Trust
£54,320
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
The Senior Analyst (GSTT/KCH) role is a new position that will unify policies, procedures, practices and skilled teams initially across Guy’s and St Thomas’ and King’s College Hospital NHS Trusts.
At present we are seeking an Analyst experienced in Radiology workflows in either Epic or other Imaging Clinical Applications to join our Radiology/Radiant Team in ITCS Diagnostics.
As a senior member of the Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems’ configuration build. The post holder will be responsible for:
Main duties of the job
Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team;
Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way.
Being a key member of a designated Configuration and Application team ensuring design integrity
Analysing and suggest ways to improve current workflows and working practices;
Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary;
Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust;
Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams’ progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand;
To assist in the delivery of the Trust’s EHR system
Working for our organisation
The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services. We will increase the care that can be provided at home, build our focus on wellness and prevention, and engage patients as partners in their care.
The Trusts are part of King’s Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between one of the world’s leading research-led universities and three of London’s most successful NHS Foundation Trusts.
Detailed job description and main responsibilities
As per JD and PS
Communication
Maintain regular communication with other application teams and relevant supplier staff
Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience;
Analysis and judgement
Analyse and review test progress and variances to define recommendations to maintain schedules and raise any risks or issues highlighted through testing to the appropriate level;
Investigate end users’ preferences and populate databases as part of the
configuration process;
Management
Work in a complex and unstructured multi-disciplinary environment; be able to act with minimum guidelines. Be an expert in the application area;
Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate;
Assist with training colleagues in the application area and deliver specialist training when required;
Delivers specialist demonstrations to staff.
Responsible for the writing of test scripts and delivery of the test functions within the clinical systems team.
For further information please refer to the attached JD/PS
Person specification
Qualifications
Essential criteria
Degree level qualification or equivalent experience.
Post qualification Masters degree, or significant experience in Healthcare equivalent to Masters degree level
Evidence of further clinical training in a specific clinical field.
Accreditation in at least one Epic modules & evidence of configuration expertise used in an Enterprise solution
Desirable criteria
Accreditation in Epic Radiant and/or radiology experience
ISEB Business Analysis Diploma and/or PRINCE2© Foundation
Experience
Essential criteria
Proven experience of clinical environment and delivery of clinical care, or significant experience within a systems development environment preferably within a health care related field.
Significant experience of interpreting business/clinical requirements and translating requirements into functional specifications and detailed test plans
Demonstrable experience mapping workflows, documenting user guidance, and technical and analytical reports.
Demonstrable experience of working to plans and schedules with experience of producing qualitative work in very aggressive timescales
Demonstrated experience in building strong relationships with business partners and multi -discipline project delivery teams.
Desirable criteria
Experience in change management with respect to the relationship between clinician, business processes, risk management and solution functional capabilities
Skills
Essential criteria
Theoretical and practical knowledge of clinical practice and IT with experience in analysis and design of clinical solutions to meet business requirements.
Proven ability to present a range of highly technical complex information clearly and concisely, both written and verbal, in potentially contentious situations.
Able to prioritise workloads, manage multiple streams of work simultaneously, and resource them in response to changing demands.
Ability to work under own direction or as part of a team with enthusiasm, commitment, self-motivation, and a willingness to work flexibly
Advanced user of Microsoft Office products. (Word, Excel, Visio, PowerPoint, Project)
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Further details / informal visits contact
Name
Sam Heather-White
Job title
Head of Applications for ITCS Diagnostics
Email address
[email protected]
If you have problems applying, contact
Address
Yasamin Omary
Expiry date: 20/08/2024
Senior Analyst - ITCS - Diagnostics
Company
Guy's and St Thomas' Trust
Salary
£54,320
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
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Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local