Location
London

Hours
Full Time

Salary
£56,276 Per Annum

About the Role
We have exciting opportunities for you to join our team as a full-time Senior Analyst in the Outpatient- Grand Central and Cadence areas within the Information Technology Clinical Systems (ITCS) directorate. This is a unique opportunity to develop your experience in programme management within the NHS and to support the continued stabilisation of the Epic Electronic Health Record (EHR). ITCS Senior Analysts support and maintain a portfolio of Epic and non-Epic solutions and products that are essential to the smooth running of multiple busy, cutting-edge, highly digitised services across GSTT and KCH. We are seeking those who have a strong aptitude for digital systems and are natural born problem solvers. Equally as important to these skills will be your understanding of workflow and processes required in the NHS, particularly in community and outpatient settings. You must be able to juggle multiple, sometimes conflicting deadlines and maintain strong working relationships across the wider end user groups as well as within the programme team. The successful candidate will work as part of a team of analysts, supported by an Application Manager and Deputy Application Manager in a fast-paced and innovative setting. Key duties will involve working closely with external stakeholders to review, design, configure, test and deploy workflows and clinical content within Epic. You will support end users with issues and problems, resolving their support tickets in a professional and timely fashion. There will be opportunities to work on specific optimisation projects, software upgrades and other potential expansion of the portfolio and platform. This role requires hybrid working with a 50/50 split and will necessitate travel between Guy's and St. Thomas', King's College Hospital and Royal Brompton and Harefield sites.

Experience
Proven experience of clinical environment and delivery of clinical care or significant experience in a clinical analyst role and within a systems development environment preferably within the NHS or health care related field. Healthcare system design and configuration experience. Significant experience of interpreting business/clinical requirements and considering the impact on IT services. Demonstrable experience documenting and mapping workflows as well as the results of the clinical analysis. Demonstrable experience of producing qualitative work in very aggressive timescales.

About you
Experience in the analysis and design of clinical solutions to meet clinicians’ and business requirements. Proven ability to present a range of highly technical and highly complex information clearly and concisely in potentially contentious situations. Ability to plan ahead, prioritise and manage change in a formally controlled yet pragmatic fashion. Ability to manage multiple streams of work simultaneously.

Qualifications
Degree level qualification or equivalent experience. Post qualification Masters degree, or significant experience in Healthcare equivalent to Masters degree level. Evidence of further clinical training in a specific clinical field. Evidence of configuration expertise used in an Enterprise solution. Candidates who do not hold a current Epic certification will be required to undertake and pass an online Epic Sphinx assessment once shortlisted as an interview pre-requisite.