Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The role of Senior Business Delivery Manager to the Director of Innovation and Industry Partnerships is a key post within the Deputy Chief Executive (DCEO) team and the Centre for Innovation, Transformation and Improvement (CITI). The main purpose of this role is to lead, manage and deliver the objective tasks on behalf of the Director, in line with the Trust's 2030 Strategy; Better, Faster, Fairer Healthcare. The post holder will provide direct, personal and leadership support to the Director to ensure their work is coordinated and actioned in a timely manner. Working across the wider system and Trust so the Director is briefed for meetings, actions are followed up and the Director is effective in their full range of roles and duties. The post holder will provide HR, finance, and operational support to the Director in their capacity as a managing Director of CITI, working closely with the Director's key reports and forging close working relationships with the Business Adminstration team that supports the office of the DCEO and CEO. The post holder will deliver within demanding time frames the operational, business, and strategic support to the Director, whilst providing high level administrative support ensuring an efficient and high-quality service is delivered for the benefit of staff and patients. This is a fast paced role that will suit an individual with key skills in providing executive level support and business administration. Main duties of the job Provide direct and personal support for the Director; problem solving and troubleshooting according to need and to ensure the Director can be effective in the full range of roles and duties Exercising delegated authority on behalf of the Director to facilitate resolution of day-to-day management issues within the Trust, providing support to the wider executive team Prepare briefings and various reports detailing complex and sensitive information in a systematic and logical structure to ensure the Director is effectively briefed and appropriately sighted on key areas. Work collaboratively and effectively with internal and external stakeholders, including Trust clinical and corporate services, regional and national government departments, regulatory bodies and other NHS Trusts and service providers. Represent the Director at relevant Trust and external London and national meetings and events. Coordinate and support various programmes that sit under the Director's portfolio, across multiple partners and stakeholders to ensure their timely and efficient implementation and delivery Act as the key focal point ensuring consistent communication to managers, staff, patients, stakeholders and other relevant parties around the delivery of strategic projects. Develop communications and engagement plans to ensure internal and external stakeholders receive timely, consistent communication about programmes of work. Working for our organisation The Centre for Innovation, Transformation and Improvement (CITI) at Guy’s and St Thomas’s was founded in 2021 under the Deputy Chief Executive (DCE). The DCE is the Executive Director responsible for leading and developing the Trust’s strategy for innovation and improvement, which aims to develop an ecosystem that encourages the acceleration of new knowledge and capabilities and learn from best practices globally, to deliver improvements in patient care at scale. CITI co-locates multi-faceted teams to provide the focal point for clinical innovators and services seeking to translate ideas or early stage products or improvements into clinical practice. The Centre aims both to incubate and deliver innovations and improvement ideas, projects and programmes, working alongside and for its clinical customers for the benefit of patients. CITI builds on industry best practice in taking innovation from concept to practice. It aims to foster a culture of innovation and improvement throughout the Trust, and acts as the intellectual home of our core improvement methodologies. CITI aims to improve the rate of adoption of new clinical technologies with an agile operational model, delivering a data-driven approach to evaluating performance of novel technologies, creating a sustainable culture of innovation in clinical and operational workforce, and to build enduring partnerships with academia, industry, investors and key NHS Stakeholders Detailed job description and main responsibilities Provide direct and personal support for the Director; problem solving and troubleshooting according to need and to ensure the Director can be effective in the full range of roles and duties Exercising delegated authority on behalf of the Director to facilitate resolution of day-to-day management issues within the Trust, providing support to the wider executive team Work collaboratively and maintain relationships with key stakeholders in other London Trusts, to strengthen, both current and evolving partnerships to ensure effective cross-organisational working Prepare briefings and various reports detailing complex and sensitive information in a systematic and logical structure to ensure the Director is effectively briefed and appropriately sighted on key areas. Work collaboratively and effectively with internal and external stakeholders, including Trust clinical and corporate services, regional and national government departments, regulatory bodies and other NHS Trusts and service providers. Represent the Director at relevant Trust and external London and national meetings and events. Apply appropriate judgement and theoretical knowledge to analyse complex information and assess a range of options in making autonomous decisions on behalf of the Director. Coordinate and support various programmes that sit under the Director's portfolio, across multiple partners and stakeholders to ensure their timely and efficient implementation and delivery. Responsible for the evaluation, performance management and improvement of services and projects against strategic and operational plans. Responsible for reporting on progress against the business plan and programme plans to senior clinical teams, the Executive and Board and to external governing bodies. Responsible for drafting local reports as required and implementing action plans to achieve operational directives as appropriate. Act as the key focal point ensuring consistent communication to managers, staff, patients, stakeholders and other relevant parties around the delivery of strategic projects. Develop communications and engagement plans to ensure internal and external stakeholders receive timely, consistent communication about programmes of work. Person specification Education and Qualifications Essential criteria Relevent Masters, equivalent professional qualification or equivalent experience Previous Experience Essential criteria Evidence of leading successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures. Extensive operational leadership experience in large complex organisations, including design, development, implementation and management of change in a multiple stakeholder environment. Skills/Knowledge/Ability Essential criteria Extensive knowledge of operations and / or project management methodologies and techniques. Highly effective people and project management skills. Work flexibly, prioritise workloads and resource them in response to changing demands and requirements. Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change. Excellent organisational skills and the ability to prioritise, meet deadlines and delegate effectively. Ability to find innovative ways of solving or pre-empting problems. A commitment to partnership working, inclusion of a diverse workforce and service integration Desirable criteria Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Alexandra Carey Job title Head of Strategic Industry Partnerships Email address [email protected] Additional information Please note that this role is fixed term role to provide maternity leave cover for the Head of Strategic Industry Partnerships. For further information regarding this role, please contact Alexandra Carey