Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview Are you dynamic, proactive, and highly organised with solid people management skills looking to work in a senior business management role supporting a Chief Executive and executive directors? This is a critical and new role that places you at the heart of our strategic and operational workstreams, delivering high quality business support to the leadership of Evelina London. It's a new role that you can develop and shape. It's also very fast paced, and the post holder will be required to deliver within demanding time frames, manage a small executive support team, and be comfortable and confident in dealing with executive level colleagues. Closing Date: Thursday 20th June 2024 Interview date: Thursday 27th June 2024 Main duties of the job The position is part of a small team that supports the Evelina leadership. The post holder will be responsible for providing direct support to the Chief Executive, managing the core functions of the Chief Executive’s office, and for ensuring the executive team receives high quality, timely and effective administrative support in order to carry out their duties. They will also be responsible for managing our key corporate governance meetings. This is fast paced and demanding role and the post holder will be required to deliver within demanding time frames. They will also be required to work across the breadth of the clinical group, wider system and Trust, to ensure the Chief Executive and executive team is effective in their full range of roles and duties. Working for our organisation Evelina London Clinical Group brings together the hospital and community services for women and children provided by Guy’s and St Thomas’ NHS Foundation Trust. With over 3,500 staff and an annual turnover of £475m, we provide services for the local population in the London boroughs of Lambeth and Southwark and specialist services for children at our Evelina London Children’s Hospital and Brompton Hospital sites, as well as specialist services for women including maternity, gynaecology and assisted conception. Evelina London Clinical Group operates as a distinct part of Guy’s and St Thomas’ with devolved authority and accountability, overseen by an advisory Board. This is an important time to be joining Evelina. Our Clinical Group is a large and complex organisation that has grown in scale and complexity in recent years in line with our strategic ambitions. And like many acute NHS Trusts, we are managing a number of significant transformation programmes, including the integration and relocation of paediatric services following our recent merger with the Royal Brompton & Harefield, and the relocation of children’s cancer services, within a challenging external financial and operational context. Detailed job description and main responsibilities This is a critical role for Evelina London working in direct support of the Chief Executive and the executive team. The post holder is a key member of the team that supports the executive leadership and holds specific important responsibilities across the Clinical Group, ensuring its effective operation as part of Guy’s & St Thomas’ and the wider health system. The main areas of responsibility are: To provide comprehensive, timely and high-level business support to the Chief Executive across her portfolio, representing her views to appropriate internal and external stakeholders, undertaking actions on her behalf, overseeing the management of her diary and preparing, commissioning and quality assuring briefing material. To undertake a wide range of business management duties to support the Chief Executive and her immediate team, including relevant HR and budgetary management. To undertake high level corporate secretary duties, ensuring that appropriate arrangements are made so the Clinical Group Board and Executive Committee and its subcommittees function effectively in compliance with Trust requirements. To lead and manage a small administrative team that provides direct support to the Evelina executive leadership, managing staff in accordance with Trust policies. Person specification Experience Essential criteria Demonstrate a successful track record of managing and delivering an effective support service Substantial experience of managing complex diaries for senior executives in large organisations Substantial experience of working under pressure, with strict deadlines and dealing with a large range of complex issues with conflicting priorities Substantial experience of managing administrative teams and NHS recruitment drives to end point Experience of effective service development and bringing innovation to business processes Demonstrable success in delivering change and performance through your management and project teams and in accordance with strategic priorities and objectives Experience of building and maintaining strong working relationships with internal and external stakeholders Desirable criteria An understanding of effective corporate governance and business conduct principles in a complex organization Experience working in an NHS private office or equivalent public and private sector Experience of working in a large and complex organisation in an Executive Assistant or similar role Skills/Knowledge/ Ability Essential criteria Highly developed organisational skills, including the proven ability to take a strategic and constructive problem-solving approach to issues Ability and resilience to receive and deliver challenging information constructively, while using effective communication skills to achieve the desired outcome, which may require tact and diplomacy to reconcile a variety of perspectives and gain consensus Highly developed analytical and problem-solving skills, with a proven track record of confidently and competently making the right strategic judgements on complex issues involving risk and/or unclear/ incomplete/ conflicting information Strong attention to detail and able to produce accurate and detailed work Ability to think and plan strategically, tactically and creatively, over short, medium and long-term timeframes and to adjust plans and resource requirements accordingly Ability to prioritise significant workloads in the face of competing and often unexpected demands Ability to analyse complex problems, developing and comparing a range of options and taking autonomous decisions on difficult or contentious issues Ability to anticipate problems and resolve them by implementing practical and workable solutions Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups Ability to manage and monitor financial resources and to deliver projects within budget Excellent communication and report writing skills, including ability to portray complex and sensitive matters, ideas and issues to wide audiences and large, influential groups Logical and consistent approach to data collection, analysis and monitoring, recording and audit with ability to identify and analyse trends and patterns Advanced knowledge of Microsoft office software Desirable criteria Ability to lead business projects within a complex, constantly changing environment whist being confident and capable under pressure Additional Information Essential criteria Ability to be flexible and adaptable and cope with frequent and unpredictable interruptions Ability to incorporate often conflicting views in to decision making A good understanding of the changing NHS environment Ability to meet competing deadlines Leadership skills and effective teamwork Ability to develop and maintain effective working relationships with colleagues of all levels of the organisation Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Charlotte Dunn Job title Chief of Staff Email address [email protected] Additional information