Location
London - Old Oak Common development

Hours
Full Time

Salary
Competitive salary - details to be discussed during the recruitment process

About the Role
Balfour Beatty has an exciting opportunity for a Senior Community Engagement Manager to join our outstanding Major Projects team to work at our Old Oak Common development in London – be part of the largest construction project in the UK. HS2’s new c. £1 billion Old Oak Common station will become the UK’s best-connected rail station once completed. Our Balfour Beatty VINCI SYTRA joint venture will be responsible for the final design, construction, and commissioning of the station in Northwest London. Upon completion, the new station will feature six underground platforms and up to eight platforms on the adjacent Great Western Main Line. Old Oak Common will provide high-speed rail services to the Midlands, central London, Scotland, and the North, as well as direct services to three major airports. Incorporating passenger and retail facilities, the new station will deliver an exceptional customer experience for both passengers and visitors.

What you'll be doing
1. Develop and manage the Community Engagement team, acting as a mentor and leader.
2. Proactively engage with the wider BBVS team reviewing project impacts, to mitigate construction impacts on local stakeholders and the community.
3. Develop and embed a ‘customer led’ approach and liaise with project partners to ensure attendance at community relations events - including public exhibitions, community meetings and work site specific community liaison working groups.
4. Develop and maintain good working relationships with all parties associated with the project including HS2, local stakeholders and the local community.
5. Ensure that the project values: Leadership, Safety, Integrity and Respect are reflected in all activity undertaken on behalf of the project.
6. Manage and attend relevant project and supply chain meetings to ensure that all community engagement (including Advanced Warning Notifications) produced is of a high quality and representative of a major construction project.
7. Ensure all engagement visits and events are planned and delivered within required timescales.
8. Develop training workshops and toolbox talks to ensure the wider project team and supply chain are aware of resident sensitivities and develop proactive plans and mitigation to ensure they act considerately.

Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Experience
- Seven to ten years plus experience in construction, infrastructure or similar industry
- Public Relations experience and understanding of how the media works
- Experience in dealing with the public and external parties
- Experience of being able to respond to complaints and enquiries in a professional, sensitive and informative way
- Experience of working in a communication environment

About you
- Degree qualified or equivalent
- Member of CIPR and certificate in Public Relations or equivalent
- Strong leadership and mentoring skills to manage and develop a team
- Excellent communication and interpersonal skills to build and maintain relationships with diverse stakeholders
- Proactive and customer-focused approach to community engagement

Qualifications
- Degree qualification or equivalent
- Membership of CIPR and certificate in Public Relations or equivalent