Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The post holder will work as part of the Operational Productivity Team focusing on delivery of robust and reliable information to the unit, wider Finance function, Clinical Groups and other relevant stakeholders within the Trust and the Acute Providers Collaborative (APC). The Operational Productivity Unit is tasked with three roles: • Work with Clinical Groups and Corporate functions to provide insights and intelligence for productivity opportunities, including operational, finance and workforce data • Provide regular, central monitoring and reporting of opportunities both for executive review and to support decision making across Clinical Groups and Corporate functions. • Support capability and efficiency literacy. Main duties of the job · The Senior Data Analyst plays a key role in three main areas: · Using a range of analytical and reporting software and bringing together internal and external datasets, to deliver insightful analysis and improvement opportunities to services, projects and programmes across the Trust. Engaging with the improvement, transformation, and innovation teams to deliver analytic insight to improve care value and quality and facilitate data-driven decision-making across the trust Elevate the overall analytic and improvement capability of the trust through the design and delivery of educational content This role will focus on providing support through the development of data insights and analytical tools that enable and drive change. Working for our organisation The post holder will: work with members of the Clinical and Corporate Groups to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions, contributing to performance improvement, and taking a lead for specific areas where agreed. assist the Trust Executive, the Operational Productivity Unit and Clinical/ Corporate Group Divisional Management Teams in the development of the analytics with central teams and identifying future opportunities as they arise. work with stakeholders to understand business needs and provide specialist analytical advice and insight to inform decisions making and service transformation liaise with numerous teams within the organisation, including but not limited to the Centre for Innovation Transformation and Improvement (CITI), the Faculty of Analytics, CMO, COO, Clinical Groups and Corporate Functions for the sharing of best practice. Detailed job description and main responsibilities To develop and present complex data sets in a way that facilitates understanding and drives action To identify, engage and work with all relevant stakeholders, to build a platform for service change and to inform transformation strategies. Responsible for mediating and advising in areas where there are differences of clinical and professional opinion, providing and explaining data that may support decision making. To work closely with service users to listen to and collate concerns, complaints and experiences and support them to work with appropriate staff to identify and implement improvements. Design, facilitate and lead workshops, stakeholder events and project meetings with a wide range of stakeholders. Working with the Patient and Public Engagement and Inclusion team to create effective and innovative methods of ensuring the voice of the patient is at the heart of all we do, leading on embedding this within the work of our Delivery team To manage, motivate, persuade and influence multiple stakeholders and partners to ensure a shared purpose and that responsibilities are clear, agreed and followed up in a timely manner. · To develop and seek out internal analytical resource within the Trust, maintaining analytical stakeholder engagement, with a view to draw upon their experience, and share back developments in improving strategic use of data. Technical Aspects · To be responsible for devising and implementing methods for highly complex information collection, analysis and presentation that meet the specification of the end user/client. This will include information gathering where data is difficult to get and interpret. · To be responsible for making informed recommendations to clients that are based on credible evidence including the analysis of highly complex data. · Use data to present evidence and recommendations for service change to a number of audiences including clinical leads and staff, directors, and users. Use data-driven presentations to challenge existing work practices and beliefs for varying audiences. · To devise and provide specialist training in data analysis, aligned to continuous improvement principles and change methodologies, for a range of audiences in order to spread improvement skills and enable a culture of sustainable change and continuous improvement. · Transfer analytical and improvement skills via other forms of development such as mentoring, peer-coaching and team development sessions. · Maintain and share throughout the Trust an understanding of healthcare policy and ideas and tools associated with health service development and improvement. Management of Resources · Responsible for establishing and building teams to deliver improvement analytics across the Trust with an ethos of collaboration, knowledge sharing and learning. · Responsible for full performance management of all staff allocated to work on particular projects; providing direction, mentoring and support and ensuring that all staff have the necessary skills and experience. · Responsible for monitoring and analysing budgets as part of financial project control measures and maximising the use of resources to ensure project budgets are managed effectively. · Responsible for identifying and analysing metrics in order to present the benefit of improvement programmes e.g. cost benefit analysis and return on investment analysis. · Lead and influence opinions in order to launch and sustain change initiatives; this will include influencing how resources (e.g. budgets, staff) are allocated across the organisation and recommending areas for investment or savings in line with business planning and strategy. Person specification Education Essential criteria Education (Degree or equivalent, CPD, Qualifications x3, IT systems) Previous Experience (NHS, Experience working on strategic projects, development of new tools, experience in analysis operational, clinical and finance data)) Desirable criteria Education (Project Management) Previous Experience Essential criteria Managing Stakeholders, Persuasion skills, working across organisational boundaries Extensive analytical experience and ability to present data to various stakeholders Experience of strategic analytics including development of new tools that support and drive change programmes Line management experience or working with junior team members, reviewing performance SQL, PowerBI, Python, R, Machine Learning, NLP (up to 3 points for extensive SQL / Power BI experience, other bonus 1 point each) Considerable experience of working in an autonomous way, working within defined parameters to meet defined objectives Experience of developing benchmarking analysis Relevant experience of working effectively across organisational & professional boundaries in a complex environment Skills and Knowledge Essential criteria Analytical and Problem solving skills incl use of Excel, SQL, Python etc Ability to work collaboratively across multiple teams / partner organisations Familiar with Operational, Finance and / or clinical data Effective Communicator / negotiator / problem solver Proven experience of working with service users to develop tools for improvement Ability to work independently, on multiple projects, prioritise and meet deadlines Process mapping Desirable criteria Skilled in data cleansing and DB administration Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Aleksandra Foy Job title Head Of Operational Productivity Email address [email protected] Telephone number 02071887188