Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The Digital Media Services Team (DMS) provides a comprehensive audiovisual, tele-medicine and event management support service to all staff Trust-wide. The DMS team is fully immersed in the clinical diversity of the Trust via key support of P1+ level MDM`s & MDT`s (Multi Disciplinary Meetings & Multi Disciplinary Teaching). Audiovisual software/hardware is crucial to the successful delivery of these forums. We also operate an internal 1st to 3rd line maintenance repair programme and are self governing . Event production and video creation is an emerging part of our evolving remit we are recognised as the Trust experts in this field. Above all we are customer and result focused and our ethos of service delivery is paramount to our success. Support is currently provided between 8:00 and 18:00, Monday to Friday, with occasional "event" production shifts dependent on client requirements. We are looking for a senior technician with "all-round" DMS disciplines in production, post production and event management. Having previous management experience of both personnel and users expectations would be an advantage. The primary aspects of the role include: comprehensive support of trust-wide MDM`s/MDT`s which are heavily reliant on DMS technology, 3rd line maintenance/repair programme and event management. The departmental remit works under a regime of continual improvements. Main duties of the job In your application please state your relevant experience in DMS support roles in large organisations, the size and number of staff managed and also supported. Services provided by the DMS team: Comprehensive support of all trust-wide MDM`s and MDT`s. Script to Screen video production including, post production, filming and direction . Live Broadcast event management including surgical events, trust-wide communications and O.B. shows. 1st to 3rd line maintenance and repair of DMS hardware including full PMV (Preventative Maintenance Programme). Deploying AV systems installation process across the trust, to include needs analysis, client liaison, technical specification and full deployment. Supporting all trust-wide signage. Managing CINOS third party Teams integration end point networks. Technical coordination for VIP Teams events and full broadcast. Supporting the implementation of new Digital Media Services catalogue items and services and the integration of technologies and services provided by 3 rd parties. Interviews will be scheduled for w/c 14/10 Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. Detailed job description and main responsibilities The main duties are outlined within the Job Description, but the core aspects of the role are: The Senior Digital Media Services Technician is responsible for the day to day delivery and support of the Trust’s DMS customer base and projects. The position holder will occasionally manage and be the technical lead for a small team, interacting with customers on site and playing a large part in maintaining the professional image of the DMS/DT&I department. The role will require interaction with a host of colleagues at various levels of the organization. You must be "results" driven whilst striving to meeting the expectations of all users. The role`s primary responsibility is the efficient and effective delivery of the services provided by Digital Media Services department . Person specification Experience Essential criteria Delivering digital media projects and managing change. Ability to deliver audio visual projects throughout the project cycle; requirements, tendering, contract award and implementation Expertise and experience of providing digital media services; collaborative working, video conferencing; audio visual services Experience integrating audio visual solutions with Clinical imaging & video (e.g. DICOM, Telestroke, Endo/Laparos-copic theatres, Catheter labs, Echocardiograms etc.) In depth experience in the provision of Digital Media services; audio visual, video conferencing, integrated bookings solutions and administration services Audio visual and video conferencing Venue maintenance and management Integrated control systems - in particular Crestron/AMX solutions Digital Media/audio visual switching and matrices solutions AV over IP including Spot Cams Visual/Imaging/display devices; e.g. Projection, LCD/ LED/ Plasmas, intelligent whiteboard devices Audio components; (audio; mixers, microphones, speakers, audio visual cabling etc Delivering technical services for; Video Conferencing events (e.g. MDM’s live surgery) Implementing new video conferencing & audio visual solutions and venues. Event production & support (ideally live surgical/clinical) Proven in depth experience as a video conferencing technician/engineer in a large organisation. Skills Essential criteria Strong customer focus and excellent communication skills Expertise in configuring and managing video conferencing endpoints and infrastructure components. Ability to communicate at all levels Previous Production Management experience within the field of events/conferences/ seminars including multipoint video conferencing Knowledge of, and experience in developing operational standards and processes Advanced user of MS Word, Excel, PowerPoint, Visio, MS Project Knowledge/Qualifications Essential criteria Educated to degree level, equivalent experience Recognised qualification in a relevant digital media related discipline CTS Certified Technical Specialist Infocomm University qualification. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Further details / informal visits contact Name Anthony Lesforis Job title Digital Media Services Manager Email address [email protected] Telephone number 07918338873