Location
London; Sofia

Hours
Full Time

Salary
Negotiable

About the Role
The Financial Times (FT) is a globally recognised news organisation known for its authority, integrity and accuracy. Our Product & Tech teams deliver cutting-edge products to over one million digital subscribers daily, driving growth through a diverse and dynamic group of specialists. Join us to build a newsworthy career in a supportive, entrepreneurial environment with opportunities at every turn.

As a Senior Engineer - Commercial Technology, you will provide technical leadership within the Commercial Technology team, part of the Internal Products group. This multidisciplinary team builds and operates platforms supporting the FT’s commercial capabilities across Marketing, Sales, Service and Commercial Data.

You will lead the technical direction for the Marketing & Commercial Data capability, guiding architecture, engineering standards and technical sustainability. Your role includes shaping the transition to a more connected Salesforce platform and evolving marketing technology towards Salesforce Marketing Cloud Next and Data 360, while maintaining existing platforms.

Working closely with the Engineering Manager and wider leadership, you will balance immediate delivery with long-term technical investment, mentor engineers, and foster a strong engineering culture. You will also collaborate with Product, Programme and business stakeholders to translate requirements into secure, resilient, scalable and maintainable solutions.

Technologies you will engage with include Salesforce Marketing Cloud Next, Salesforce Data 360, Salesforce Sales & Service Cloud, Bloomreach, Marketo, JavaScript/TypeScript, AWS, CI/CD pipelines, GitHub, monitoring and observability tools, Jira and Confluence. While experience with all is not required, you will lead teams through technology change and help develop evolving platform skills.

This role reports to the Principal Engineer for Commercial Technology and offers the opportunity to influence the future of FT’s commercial technology landscape, ensuring operational excellence, technical health and sustainable platform evolution.

Experience
- Significant software engineering experience with complex production systems, platforms or enterprise technology.
- Proven technical leadership across engineering teams or significant technology capabilities.
- Strong architectural and engineering judgement with experience making and guiding significant technical decisions.
- Deep understanding of modern software engineering practices and designing secure, resilient, scalable and maintainable systems.
- Experience managing technical debt, architectural risk, lifecycle concerns and cross-system dependencies.
- Skilled at working closely with engineers to solve complex problems while enabling ownership and expertise development.
- Ability to balance immediate delivery needs with longer-term architecture and technical investment.
- Strong knowledge of operational excellence, observability, reliability and production engineering.
- Experience collaborating effectively with Product, Engineering, Data, Programme and business stakeholders.
- Ability to communicate complex technical trade-offs clearly to both technical and non-technical audiences.
- Experience influencing technical decisions beyond immediate teams.
- Experience leading technical change across significant platform or technology transformations is beneficial.
- Experience with Salesforce, marketing technology, customer data platforms, enterprise SaaS ecosystems or complex integration architectures is advantageous but not essential.

About you
- Strong technical judgement and curiosity.
- Ownership and accountability for technical outcomes.
- Pragmatic approach balancing technical quality, delivery and operational risk.
- Ability to simplify and communicate complex technical concepts.
- Confidence to challenge technical approaches constructively.
- Focus on enabling and mentoring engineers rather than centralising decisions.
- Appreciation for simplicity, reliability and long-term sustainability.
- Collaborative working style across Engineering, Product, Data and business teams.
- Calm and clear leadership during incidents and change.
- Continuous learner with curiosity.
- Interest in how technology and data enable better customer experiences and commercial outcomes.

Qualifications
There are no formal qualification requirements specified for this role; however, relevant experience and demonstrated technical leadership are essential.