Location
London Borough of Hackney

Hours
Full Time (hours not specified)

Salary
£47,925 per annum

About the Role
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. Our work also extends to promoting fairness across gender, neurodiversity, and the poverty divide.

We are seeking a Senior Leasehold Consultation and Billing Officer to join our dynamic Leasehold Consultation and Billing Team. In this role, you will be responsible for calculating leaseholder contributions to major works and producing accurate interim and actual invoices, including serving Section 20 and Section 20B notices. You will deputise for the Leasehold Consultation and Billing Manager, lead reconciliation projects, and ensure compliance with statutory guidelines.

Your duties will include regularly reviewing and maintaining financial, property, and contract databases to monitor consultation and billing progress. You will collaborate with various departments and external bodies to improve service efficiency and effectiveness, compile performance reports, and manage budgets for the team while identifying areas for improvement.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our organisational goals. We operate a fair and open anonymous selection process and encourage candidates to showcase their unique knowledge and skills authentically.

Closing date for applications: 15 September 2026 (22:59)
Interview and assessment date: w/c 05 October 2026

Experience
Extensive experience in the financial aspects of leasehold management, including invoicing and payment reconciliation. Strong understanding of Section 20 consultation requirements and the financial implications of compliance.

About you
Excellent analytical skills with keen attention to detail for accurate record-keeping and regulatory compliance. Exceptional communication and interpersonal skills to effectively support colleagues and engage with residents. Commitment to the Council’s values of Purpose and Respect, Ownership, Unity, and Diversity, fostering inclusion and anti-racist behaviour.

Qualifications
Not explicitly specified, but relevant experience and skills in leasehold management and financial compliance are essential.