Location
London Borough of Hackney

Hours
Full Time - Hours to be confirmed

Salary
£51,228 per annum

About the Role
Fixed-Term / Secondment Opportunity – 24 Months

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. We are also proactive in bringing fairness to all aspects of life including gender, neurodiversity, and across the poverty divide.

Hackney Council is looking for an experienced and motivated Senior Technical Licensing Officer to support the delivery of our Private Sector Housing Licensing Service.

This is an exciting opportunity to lead and support a team responsible for processing property licensing applications, helping ensure licensing schemes are delivered efficiently, accurately, and in line with legislative requirements.

Reporting to the Team Manager (Licensing Processing), you will:
- Support the day-to-day management of the Licensing Processing Team
- Provide technical oversight and supervision to Licensing Technical Officers
- Oversee the processing and issuing of HMO and Selective Licensing applications
- Provide technical advice to officers, landlords, managing agents, tenants and residents
- Monitor workloads, performance and service standards across the team
- Support continuous improvement, system development and process efficiencies
- Ensure licensing applications are processed accurately and within agreed timescales
- Deputise for the Team Manager when required

Hackney is committed to delivering high-quality housing services and improving standards across the private rented sector.

We offer professional development opportunities and the chance to play a key role supporting one of London’s largest property licensing programmes.

Join us and help deliver efficient, effective licensing services that improve housing standards across Hackney.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please apply.

We operate a fair and open anonymous selection process and do not accept supporting statements or CVs. You will need to complete competency based questions as part of the application process to demonstrate your suitability for the role.

We encourage candidates to showcase their unique knowledge and skills using their own voice rather than relying on AI tools.

Closing date for applications: 14 October 2026 (22.59)
Interview date: To be confirmed

Experience
- Processing housing licensing applications, including HMO and Selective Licensing
- Supervising staff or supporting teams within a regulatory, housing or local authority environment
- Strong knowledge of housing licensing legislation and regulatory processes
- Experience using licensing systems, databases and digital platforms

About you
- Excellent organisational skills with the ability to manage competing priorities
- Strong communication skills with the ability to manage complex or sensitive enquiries
- Motivated and experienced in leading teams and delivering high-quality services

Qualifications
- Relevant housing, regulatory or public administration qualifications or equivalent experience are essential