Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview A new 12-month secondment opportunity has arisen for a Senior Operational Manager to join the Integrated and Specialist Medicine (ISM) Clinical Group. The post holder will support development of the EHR change programme strategy, roadmap and resulting business plans in line with changing organisational priorities. Main duties of the job The post holder will successfully plan, manage and deliver multiple change projects sitting under the Electronic Health Record programme, supporting the change management team on individual projects, where assigned. They will also bring cohesion to multiple projects and workstreams that form the Electronic Health Record programme and demonstrate ability to manage complex stakeholder sets and interdependencies to ensure the best experience possible for our users. Working for our organisation Guy’s & St Thomas' (GSTT) is one of the largest hospital trusts in the country. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Detailed job description and main responsibilities We are looking for an individual with the ability to build strong working relationships, competencies and experience in project/change management and continuous improvement, as well as knowledge of clinical and administrative IT systems and processes. Our ideal candidate is someone who is proactive, professional, politically and self-aware, flexible and resilient, analytical, and able to evidence a full range of excellent verbal and written communication skills. This post reports directly to the ISM Director of Operations and Partnerships and, in their absence, the ISM Chief Executive. A strong track-record of successful delivery is essential, as is a passionate desire to make a difference. If you believe you have the skills, enthusiasm and ambition to join our team, please get in touch. Person specification Qualifications/Education Essential criteria Education to Masters or equivalent level of knowledge and experience. Formal qualification in Change or Project & Programme management Desirable criteria Formal qualification in Lean management and change techniques Skills and Ability Essential criteria Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data. Applies excellent communication skills, both written and verbal, including advanced formal presentation skills, to audiences that may be highly specialist professionals, or may be hostile. Has extensive experience and capability in relation to influencing and negotiating at senior levels, in an environment that may be contentious, political or ambiguous with multiple vested interests. Ability to make clear rational decisions, exercising independent judgement in a professional and competent manner. Insightfulness to be able to tell what is working within the programme, and to change course appropriately Personal Style and Behaviour Essential criteria Is astutely politically aware and sensitive to the politic of change and transformation. Able to maintain high levels of professionalism and leadership in the face of resistance, objection, conflict and tight deadlines. Able to effectively manage difference, bringing senior and specialist professional audiences as well as service users along with arguments and recommendations. Is self-aware, demonstrating an adaptive leadership capability; self-motivated and pro-active A leader by example with a strong sense of quality and equality. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Aska Matsunaga Job title Senior Business Manager Email address [email protected] Telephone number 07867169303