Location
London, United Kingdom

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. We are seeking Senior Project Managers to join Salesforce Professional Services in London, supporting a major UK Public Sector programme. In this role, you will lead the delivery of complex, enterprise-scale Salesforce implementations for government and public sector customers. You will guide multidisciplinary project teams, manage customer relationships, and ensure outcomes are delivered on time, on budget, and to a high standard. Working in a fast-paced, high-visibility environment, you will act as an extension of the account team, helping customers realise the full value of Salesforce.

Key Responsibilities
- Lead project teams, providing clarity, motivation, and direction throughout engagements
- Act as the primary customer interface, applying Salesforce delivery methodology, project gates, and governance
- Build and own project plans, track progress and timelines, adjust schedules as needed, and resolve issues
- Manage project resources, utilisation, budgets, and financials including timesheet approvals
- Lead large projects or multiple interrelated projects requiring complex cross-functional teamwork
- Run risk, issue, dependency, and change management, communicating regularly with stakeholders
- Facilitate requirements gathering and help shape project deliverables and documentation
- Coordinate User Acceptance Testing and business sign-off
- Manage delivery within public sector governance, assurance, and reporting requirements
- Support the account team in extending the Salesforce footprint

Experience
- 5–7+ years of project management experience delivering external client projects
- Direct responsibility for project delivery, budgets, and schedules, managing budgets of £1 million+ and teams of 10–20+ people
- Proven track record of delivering high-quality results on schedule and within budget
- Ability to balance business and technical requirements when building project plans and estimates
- Strong stakeholder management skills, including navigating complex client dynamics and difficult conversations
- Excellent written and verbal communication and interpersonal skills
- Ability to work effectively in a fast-paced, high-visibility team environment
- Willingness to travel to customer sites as needed

About You
- Motivated and adaptable professional with strong leadership skills
- Comfortable managing complex projects and cross-functional teams
- Passionate about delivering value and driving customer success
- Collaborative and able to communicate effectively with diverse stakeholders

Qualifications
- Project management certifications such as PRINCE2, PMP, SAFe, or Scrum are desirable but not essential
- Experience delivering projects for UK central government or public sector organizations is a plus
- Hands-on Salesforce delivery or CRM/enterprise SaaS implementation experience is advantageous
- Familiarity with UK public sector procurement frameworks and governance/assurance processes is beneficial
- Experience managing remote or distributed delivery teams is a plus
- Existing Security Clearance (SC Clearance) is desirable