Location
City of London, London

Hours
Full Time - Hybrid working pattern with at least two days per week (40%) at our London, Gresham Street office

Salary
£81,999 - £91,110

About the Role
We are seeking an experienced Senior Site Reliability Engineer to join the Cloud Enabling team within the Personalised Experiences and Communication Platform. This role is key to maturing our SRE capabilities and enhancing the resiliency, availability, and security of our infrastructure and software. You will support systems serving millions of customers and billions of requests monthly, ensuring their scalability and reliability.

As a key technical contributor, you will collaborate with SRE guilds to drive improvements in cloud deployments, monitoring solutions, CI/CD pipelines, and cost optimisation. You will innovate by exploring new technologies and methodologies, including AI tooling and automation opportunities.

Your responsibilities will include managing high-throughput production systems, implementing SLAs/SLOs/SLIs across software and data teams, and developing tooling for efficient incident triage, granular alerting, well-defined runbooks, and auto-resolving mechanisms. You will also act as a subject matter expert in site reliability engineering, fostering a culture of continuous learning and development within and across the lab.

Joining Lloyds Banking Group means being part of an exciting transformation journey with investments in people, data, and technology leading to innovative projects and new ways to work, learn, and thrive.

Experience
- Proven hands-on experience in software development, testing, monitoring, and operational stability at scale
- Production experience with Kubernetes and monitoring tools such as Datadog or Dynatrace
- Strong knowledge of automation, CI/CD best practices, and running postmortems
- Experience defining SLAs, SLIs, SLOs and participating in support rotas
- Coding and scripting experience in a commercial setting (Python, Bash)
- Knowledge of databases, streaming and batch operations, and API design
- Extensive experience with cloud-native solutions, ideally Google Cloud
- Good understanding of cloud storage, networking, and resource provisioning

About you
You are an engineering-minded professional with experience working in large, complex organisations. You have a passion for innovation and continuous improvement, with the ability to drive technical excellence and foster a culture of learning. You thrive in collaborative environments and are motivated to deliver customer value through reliable and scalable systems.

Qualifications
Relevant qualifications or certifications in software engineering, cloud technologies, or site reliability engineering are advantageous but not mandatory. A strong practical background and proven track record are essential.