Location
London

Hours
Full Time

Salary
Negotiable

About the Role
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. We are seeking a Specialist Solution Engineer for Marketing Cloud to join our UKI Sales team. This role focuses on delivering AI-driven digital customer engagement solutions across email, mobile, and web for both B2B and B2C clients. As a trusted advisor, you will engage with a wide range of customers from operational marketing and IT teams to C-Level executives, helping them solve business challenges and achieve fast return on investment through tailored Salesforce Marketing Cloud solutions.

You will work closely with sales teams, partners, and product specialists to plan and deliver sales campaigns, lead client discovery and workshop sessions, and present technical solutions that inspire and demonstrate value. You will also contribute to continuous improvement initiatives within the Solution Engineering team and develop scalable enablement assets to accelerate adoption across customers, partners, and sales teams.

This role offers the opportunity to work on exciting projects, represent Salesforce at major events such as World Tour and Dreamforce, and grow your personal profile within a leading global technology company committed to workforce transformation and AI innovation.

Experience
- Some experience in Solution Engineering, Pre-Sales, or Implementation roles
- Experience in B2B or B2C Marketing
- Familiarity with Marketing Automation, Customer Data Platforms, and AI technologies

About you
- Autonomous self-starter able to learn, lead, and prioritise effectively
- Comfortable working across multiple dynamic teams or independently
- Strong verbal, written, presentation, and interpersonal communication skills
- Passionate about storytelling and delivering impactful presentations and demonstrations

Qualifications
- Technical knowledge of the Salesforce platform is desirable but not essential
- Experience with marketing automation tools, CRM systems, Customer Data Platforms, or Salesforce Marketing Cloud (Account Engagement, Engagement, or Next/Advanced) is a plus
- Knowledge of modern cloud data platforms such as Snowflake, Databricks, Big Query, or RedShift is advantageous
- Understanding of AI concepts including Data Engineering, machine learning, Vector Databases & RAG, and Agentic AI is beneficial
- Experience in post-sales implementations is a plus