Location
London, Southwark

Hours
This service operates Monday to Sunday, with shifts between 8:00am and 6:00pm on a rota basis. The role includes lone working, supported by an on-call management team.

Salary
£29,460 per annum

About the Role
Do you want a career where every day brings an opportunity to make a real difference and help people realise their potential? At Peabody, we believe everyone deserves the opportunity to live well, independently and with dignity. We're looking for a compassionate and motivated Support Worker to join our specialist team in Southwark. This is a rewarding opportunity to support people with severe mental health needs, substance use issues and other complex challenges to achieve greater independence, stability and wellbeing. Using a strengths-based, trauma-informed and person-centred approach, you'll help customers build confidence, develop life skills and move towards their personal goals.

As a Support Worker, you'll work closely with customers to deliver tailored support that promotes independence, wellbeing and positive outcomes. You'll also:
- Support tenancy sustainment and help customers manage their accommodation successfully.
- Encourage life skills development, including cooking, cleaning and maintaining a safe home environment.
- Assist with benefits applications, budgeting and accessing financial support.
- Build positive relationships with mental health services, social care teams and other support agencies.
- Support customers to access specialist services, education, training and community opportunities.
- Maintain accurate records, support plans and risk assessments.
- Help customers prepare for and achieve successful move-on outcomes.

Experience
Experience supporting people with mental health needs, substance use issues, homelessness, offending backgrounds or other complex support needs. Experience completing support plans, risk assessments and case records.

About you
Passionate about helping others and committed to delivering excellent support. Kind, empathetic and genuinely motivated to improve people's lives. Customer-focused individual and effective communicator who can work confidently with customers, colleagues and external agencies. Confidence working independently and lone working when required. Strong communication, organisation and IT skills. Empathy, resilience and a non-judgemental approach.

Qualifications
Knowledge of recovery-focused and/or trauma-informed practice. An understanding of safeguarding, housing management and tenancy sustainment. Please note this role will require an Enhanced DBS check.