Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview The postholder will ensure the provision of a proactive on demand and planned maintenance service to all clients via the efficient and effective day to day management of a dedicated maintenance team. These services will be provided for all buildings within the Trusts portfolio and will be specifically defined within the PDR process. The post holder will be responsible specifically for the delivery and performance of their respective in-house maintenance team. The post holder will lead a Multiskilled Building/Mechanical service to the Engineering Department and other directorates within Guy’s and St. Thomas’ NHS Foundation Trust (GSTT). They will demonstrate commitment, versatility and flexibility whilst undertaking all tasks and delegated work as instructed by the engineering senior management team. Main duties of the job All main duties for this position are listed under job description and responsibilities. Please see that section for full details. Working for our organisation Essentia is part of Guy’s and St Thomas’ NHS Foundation Trust and is the in-house team responsible for non-clinical healthcare services. Essentia designs, builds and maintains healthcare infrastructure vital to the smooth running of healthcare services. This encompasses everything from construction projects and healthcare planning to waste management, housekeeping, transport and security. Essentia employs around 1,700 people, who provide essential facilities management support to clinical teams. It combines exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience. Essentia strives to be a great place to work, grow and build a career. The Essentia Way is: Working together Doing it well Looking after each other We have a great NHS pension scheme, access to our own training academy, interest free season ticket loans and much more. If you fit the criteria, apply and you could be part of our Community Family. Detailed job description and main responsibilities · To line manage the trades team personnel to provide a comprehensive planned and reactive maintenance service for the Trust and external clients in accordance with agreed and published service level agreements · Line management responsibility including appraisals, disciplinary and sickness issues. · Responsible for the monitoring of key performance indicators for team and self · Ensures that there is effective co-operation with other technical trades throughout Building and Engineering. · Able to use a variety of computer software and hardware including facilities management ‘Planet FM’, drawing database ‘MICAD’ and PDA devices. · Produce estimates and obtain quotations for new work requests. · Manage orders and invoices for a variety of building maintenance discipline activities. · Implement any new operational procedures for staff and equipment. · Responsible for the delivery of statutory and mandatory training for team · Responsible for communicating both technical and legislative information to the team and compliance with the same · Able to fault diagnose general and specific engineering related issues. · Able to work from technical specifications and drawings associated with electrical and engineering details. · Able to provide advice on ways of improving building maintenance performance. · Undertake maintenance planning for the staff within the team. · Deputise for the Building Maintenance Manager and other Engineering Team Manager’s · Review staffing levels on a regular basis, supplementing full time staff with agency as required. · Implement policies developed for the safe and efficient service provision through the estate maintenance function. · Responsible for ensuring that the team under their control has suitable quantities of materials to undertake their normal daily duties. · To codify, and review on a regular basis, the protocols and procedures of the trades team · To maintain good working relationships with customers, recognising the value of relationship management to support the ‘front of house’ image of the service. · To participate in wider Directorate initiatives and projects in order to develop understanding of the Essentia services in support of a continuous service improvement programme · Liaise and manage contractors when on site carrying out contract maintenance. · Work within a broad range of occupational guidelines used to manage their area of maintenance. · Be able to carry out work requiring physical effort as the need arises. · In support of the Building and Engineering Maintenance management team the post will be Trust wide working on community or acute sites. · Motivate and develop staff, co-ordinate the education and specialist training requirements of the trades’ team in support of both personal development plans and business objectives set · Responsible for the day to day Trust risk management and governance procedures for both team and self to include the investigation and root cause analysis of complaints, preventive actions and learning being put in place · Manage and implement the ISO 9001 QMS to ensure that the trades’ teams are fully compliant with related procedures and processes · Take responsibility for planning and budgeting of trades’ team budgets to establish best value and overtime control · Authorised signatories for orders up to £1,000 · To undertake monthly reviews with line manager on financial and operational performance. To initiate efficiency improvements that will reduce the revenue cost base for the service, without compromising delivery of the customer’s experience of the service. To participate in the Estates Manager on-call rota and provide Annual Leave and Sickness Cover in conjunction with the Contract Services Department Person specification Qualifications and Education Essential criteria Educated to first degree level or GNVQ / HND /BTEC level or with equivalent experience in an engineering related role. Certificate in Management studies or evidence of management/leadership training Evidence of continued professional development Previous Experience Essential criteria Post qualification experience in Engineering maintenance management Leading teams in a client facing role Experience of leading teams in a large, complex, multi-site NHS Trust Knowledge of good working practices and Health & Safety. Experience of working within a broad range of occupational guidelines Experience of communicating technical information with specialists and non-specialists. Experience of managing re-active and planned maintenance activities across a range of disciplines, relating to electrical, engineering or building specialism. Desirable criteria Ideally will have managed as ‘Client’ large facilities management contract with a sound knowledge of construction / engineering projects from inception to completion. Will be able to demonstrate an understanding of managing a multi-disciplined work force. This will vary between a combination of DEL and out-sourced contractor resources. Knowledge, Skills and Ability Essential criteria Ability to communicate effectively, verbally and in writing, in a clear, concise and easily understood manner. Must be able to interpret technical information to a lay audience. Excellent numerical and critical reasoning skills Excellent diplomatic skills Excellent organisational skills with the ability to respond effectively to multiple priorities Experience with Microsoft Word, Outlook, Excel, and PowerPoint, and service IT platform known as Planet FM Ability to work well under pressure and still apply attention to detail Excellent knowledge of statutory requirements associated with building / engineering maintenance, capital project delivery, environmental management, and health and safety legislation. Sound understanding of standing financial instructions and standing orders in a public sector organisation Able to plan and schedule work for staff to achieve a satisfactory level of service to meet the customers’ expectations. Ability to work on own initiative and demonstrate effective personal time management. Ability to understand and interpret end user requirements and manage expectations to achieve successful deliverables. Desirable criteria Knowledge of public sector estates procedures and guidelines. Experience of managing construction and engineering projects in an NHS environment. Able to demonstrate the management of budget’s for revenue and capital expenditure Knowledge of service level agreements and performance measures. Ability to effectively manage service suppliers and monitor their performance against key performance indicators and service level criteria. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Steve King Job title Line Manager Email address [email protected] Telephone number 02071887188 Additional information Please email Steve King for a telephone appointment to discuss the role