Location
London Borough of Hackney
Hours
Full Time
Salary
£47,925 per annum
About the Role
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. We are also proactive in bringing fairness to all aspects of life including gender, neurodiversity, and across the poverty divide.
This is a high-impact, strategic position where you will shape the competency framework for our entire housing operation. You will not simply be running training courses; you will be designing and shaping the safety learning and competency framework for the organisation. The role requires exceptional influencing skills to lead and drive change across multiple teams.
We are seeking an influential and strategic Training Manager to lead the development and coordination of health and safety learning across our Housing Services. In this critical role, you will be the driving force behind fostering a strong safety culture, ensuring that our workforce, contractors, and partners are fully competent to deliver safe, high-quality services to our community.
Key Responsibilities:
- Conducting in-depth Training Needs Analyses (TNA) and developing a comprehensive training matrix to identify competency gaps and support workforce development.
- Managing a central training register, ensuring all statutory and role-specific training is delivered, tracked, and audit-ready.
- Leading the onboarding process for contractors and consultants, verifying their competency records, and embedding a robust competency framework for the supply chain, with a particular focus on high-risk, high-rise buildings.
- Working with internal teams (HR, Learning & Development) and external providers to deliver efficient and effective training solutions.
- Championing a positive safety culture by supporting the development of internal learning materials, managing induction processes, and reporting on training compliance and trends to senior leadership.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please apply. We operate a fair and open anonymous selection process and do not accept supporting statements or CVs. You will be required to complete competency-based questions to demonstrate your suitability for the role.
We are working towards our vision to be a place for everyone; where residents and staff can be proud. We seek individuals who embody our “PROUD” values: Purpose and Respect, Ownership, and Unity and Diversity, fostering belonging, collaboration, and anti-racist behaviour.
Hackney Council is committed to eradicating discrimination on all grounds and welcomes applications from disabled people and those interested in flexible working.
Experience
- Proven track record in managing operational training within a large, complex organisation.
- Demonstrable experience delivering mandatory health and safety training to strengthen compliance, performance, and capability.
- Experience in housing, construction, or a similar high-risk environment is highly desirable.
About you
- Highly organised and persuasive health and safety professional.
- Comfortable working with data to drive decisions with a meticulous eye for detail.
- Excellent communication and project management skills, able to create clear, actionable reports from complex training data.
- Proactive problem-solver who champions personal ownership and collaboration.
- Strong commitment to promoting positive safety culture and continuous improvement.
- Proficient in using digital systems for training management.
Qualifications
- NEBOSH Diploma in Occupational Health and Safety (or equivalent).
- Recognised Training qualification (e.g., Level 3 Award in Education and Training or DET).
London Borough of Hackney



