Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview This is an exciting time for our Trust, and we are looking for the ideal candidate to lead a transformative initiative. We need a charismatic leader, who will embrace the opportunity to lead the implementation of a state-of-the-art Electronic Patient Record (EPR) system within GSTT, aimed at improving ambulatory care. Join us as we enhance our organisation's approach to patient care! Be a key player in shaping how we engage with patients, giving individuals more control over their healthcare journey. Are you ready to drive innovation and change in healthcare? The successful candidate is an ambitious, kind, creative, forward-thinking and initiative-taking individual who is passionate about advancing the care we provide at GSTT to join our growing Ambulatory Transformation team. This role is pivotal as we engage the organisation and to foster innovative ideas that can address our most pressing problems; through effective problem solving and ensure appropriate evaluation and metrics are in place to monitor impact. This post is pivotal to liaising with clinical and operational colleagues, to identify clinic build opportunities which realise efficiencies, working with Apollo and Epic technical colleagues to effect changes. Main duties of the job To support the Ambulatory Transformation Programme in the design and delivery of key projects aligned to the organisation’s ‘Grand Challenges’. Analysis of complex and multifaceted patient and service facts. Present regular update papers and reports describing benefits realisation. Produce executive guidance documents. Enable technical support and liaison to mobilise bespoke elements of service developments. Working for our organisation The Ambulatory Transformation Programme (ATP) Team is a growing, dynamic team working across all clinical groups to innovate and improve services. We are looking for dynamic and experienced leaders of change who can harness the innovation and work within a multi-disciplinary team to embed large–scale sustainable change, at pace, whilst demonstrating our values and leading with kindness. We are looking for someone who can deliver our aspirations in a way that is entirely consistent with the Trust and Team’s values and behaviours: Put patients first; Act with integrity; Respect others; Strive to be the best; and Take pride in what we do. Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust. Our values and behaviours framework describes what it means for every one of us in the Trust to put our values into action. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. Person specification Education and Qualification Essential criteria Relevant Masters, equivalent professional qualification or equivalent experience. Project management experience using recognised methodology (Agile/PRINCE2) Evidence of continuing professional development. Evidence of post graduate managerial or leadership training Desirable criteria Evidence of Masters level learning or Masters degree. Evidence of improvement methodology training. Experience and Knowledge Essential criteria Evidence of leading or supporting successful innovation projects in large, complex organisations. Experience of delivering and sustaining improvement in innovation, digital technologies, transformation, quality improvement or innovation projects in a healthcare environment. Evidence of evaluating project outcomes. Experience of managing and engaging a wide range of clinical and non-clinical stakeholders. Experience writing bids and business cases, and presenting information to senior managers and large groups. Superb written and oral communications skills, with proven record of delivering operational guidance / technical documentation, programme analysis, and board briefings, amongst others. Highly developed diplomatic skills in liaising both with technical teams and non-technical service teams, to generate mutually acceptable solutions to complex problems. Authoritative in leading discussions with senior clinical and operational leaders. Desirable criteria Contract Management. Experience of working in the NHS within complex clinical environments. Experience of a wide range of Trust procedures and practices. Experience of working across multiple organisations to secure change. Experience of building capability with a variety of stakeholders, including development and maintenance of training materials. Skills and Abilities Essential criteria Ability to provide and receive highly complex, commercially sensitive or contentious (to staff and/or patients) information clearly and persuasively. Expert understanding of how digital functionality and clinical and operational service needs can be aligned in order to improve service quality and efficiency. Excellent command of data and metrics associated with service standards, digital functionality, and programme analysis, to inform data-driven improvement programmes. Ability to support staff to scope problems and find innovative solutions. Ability to escalate risks and issues as appropriate. Highly IT literate, and proficient in the use of Microsoft Office products including Word, Excel, Visio and PowerPoint. Experience working with very senior individuals. Experience of working under pressure, with strict deadlines and dealing with a large range of complex issues with conflicting priorities. Ability to listen to, question and challenge ideas when appropriate. Knowledge and understanding of Trust systems, processes and policies including HR, recruitment and finance. Ability to discuss sensitive matters e.g. senior HR matters in a discrete and non-judgemental manner. Confidently facilitate meetings and workshops, generating enthusiasm, collaboration and support from participants. Evidence of successful delivery of financial and quality benefits within agreed timescales. A Self-aware, self-motivated, proactive, kind, team player with a commitment to partnership working, inclusion of a diverse workforce and service integration. Desirable criteria Knowledge of information governance. Experience of developing, monitoring and managing budgets. Knowledge of change management and/or improvement methodologies Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name Aimee Porter-Smith Job title Programme Manager Email address [email protected]