Location
London, The Hoxton Shepherd’s Bush, located in the heart of Shepherd’s Bush with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food.

Hours
Full time and part time opportunities available. Flexible shifts to suit the needs of the business and team.

Salary
Negotiable, including TRONC (service charge).

About the Role
You will be the face of our guests’ experience, bringing your own flavour to the table and telling the story of the restaurant. From the moment guests arrive until they leave, you ensure they have a great time. Chet’s is a Thai-Americana spot combining fragrant flavours and smoky textures of Thailand with comforts from the classic American diner, located in an eclectic and diverse neighbourhood in West London. You will work as part of a passionate team delivering memorable hospitality in a vibrant environment.

Experience
Previous experience in hospitality or customer service is beneficial but not essential. Enthusiasm and a passion for delivering excellent guest experiences are key.

About you
- Passionate about hospitality and creating memorable experiences for guests and colleagues
- Authentic and genuine, with no ego, ready to help get things done
- Open to trying new approaches and flexible in your role
- A team player who works hard, supports others, and enjoys having fun along the way

Qualifications
No formal qualifications required. A positive attitude, willingness to learn, and a passion for hospitality are essential.