Location
London Borough of Southwark, based at Westminster Bridge Road with a patch covering North East London.

Hours
Full Time (hours not specified)

Salary
£35,364 per annum

About the Role
Are you passionate about supporting people through difficult circumstances and helping them achieve positive, lasting outcomes? As an Advice and Wellbeing Specialist, you'll provide holistic, trauma-informed support to residents facing complex challenges, helping them sustain their tenancies and improve their wellbeing. You will work closely with residents, colleagues, local authorities and community organisations to deliver practical support, advocacy and referrals that make a genuine difference to people's lives.

Your key responsibilities will include providing tailored advice, wellbeing and tenancy support to residents facing complex or vulnerable circumstances; building strong partnerships with internal teams, local authorities and voluntary organisations to deliver coordinated support; managing a varied caseload to help residents access services including financial support, health services, safeguarding and social prescribing; and promoting wellbeing initiatives, supporting community projects and helping colleagues identify and refer residents who may need additional support.

Experience
Experience delivering advice, wellbeing, advocacy or tenancy support services to vulnerable individuals.

About you
Strong knowledge of issues affecting social housing residents, including financial hardship, wellbeing, safeguarding and social exclusion. Excellent communication and relationship-building skills, with experience working across multiple agencies and services.

Qualifications
A recognised advice, information and guidance qualification, or a similar qualification in a relevant field such as welfare rights, counselling, coaching or support services.

Additional Information
An Enhanced DBS check is required for this role.