Location
London

Hours
Full Time

Salary
£37,259 per annum

About the Role
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a full range of hospital and community services across south London, including specialist care in cardiology, cancer, renal, orthopaedics, respiratory and cardiovascular services. The Trust includes five major hospitals and community services, with a strong reputation for clinical excellence, research and teaching, and is part of King’s Health Partners academic health sciences centre.

An exciting opportunity has arisen within the Cardiology department for a dedicated and pro-active Assistant Service Manager. The successful candidate will be a strong leader acting as the key liaison between administrative teams and clinical staff including doctors, nurses, and managers. This role requires experience in staff supervision, excellent operational management skills, and the ability to foster a positive and supportive team culture.

The post holder will manage two busy cardiology services, requiring high levels of attention, prioritisation, and autonomous working. Responsibilities include supporting Clinical Leads and Service Managers in driving operating targets, budget control, HR management, and ensuring effective processes to monitor performance against agreed targets. The role involves problem solving day-to-day management issues, managing data analysis for clinical teams, organising administrative staff, and responding to patient concerns and PALS queries.

Guy’s and St Thomas’ is committed to delivering high quality, safe, and efficient care, supported by a motivated and engaged workforce. The Trust values diversity and inclusion and supports flexible working arrangements to promote a healthy work-life balance.

Experience
- Significant experience in staff supervision and management including recruitment, retention, appraisal, and first line disciplinary processes
- Experience in budget management
- Proven track record of contributing to operational objectives
- Experience delivering Administrative and Clerical Outpatient Services
- Ability to establish and maintain effective working relationships with clinicians and multidisciplinary teams

About you
- Strong leadership and influencing skills
- Highly motivated and able to work independently
- Ability to respond effectively to changing demands
- Excellent interpersonal, presentation, and written communication skills

Qualifications
- Educated to HNC level, equivalent diploma or relevant experience
- GCSE Maths and English
- Evidence of continuous professional and management development