Location
London

Hours
Full Time, Hybrid working with up to 50% travel to engage with clients face-to-face

Salary
Negotiable

About the Role
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities by fostering an inclusive environment where everyone feels welcome to be themselves—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. As a global leader in ratings and integrated risk assessment, Moody’s is advancing AI to move from insight to action—enabling intelligence that understands complexity and responds to it. We decode risk to unlock opportunity, helping clients navigate uncertainty with clarity, speed, and confidence.

As an Associate Director - Relationship Manager, you will manage the full sales lifecycle for a portfolio of banking clients, deepen strategic relationships with existing customers, and drive new business growth across Europe and Africa. You will drive strategic engagement and commercial relationships with key banking customers by developing a deep understanding of their business priorities, challenges, and growth objectives. Your role includes client retention and renewal success, identifying and delivering value-creating opportunities, and building trusted relationships with C-suite executives and senior decision-makers across bank leadership, risk, finance, treasury, and lending functions.

You will develop and execute account strategies to expand Moody’s footprint within existing banking clients and uncover new opportunities across multiple business lines. Prospecting and winning new banking customers within the Europe & African markets will be a key focus, converting white-space opportunities into long-term client relationships. Serving as the primary relationship owner and escalation point for customers, you will coordinate internal teams to address opportunities, resolve issues, and enhance client outcomes.

Leveraging deep insight into the banking sector, regulatory landscape, and market trends, you will identify customer opportunities and risks and translate them into strategic or tactical actions. Collaboration across Moody’s teams to deliver an integrated customer experience and ensure successful execution of client strategies and initiatives is essential. You will maintain disciplined pipeline management, forecasting, and reporting while ensuring achievement of revenue and business development objectives.

This position offers a dynamic work environment with a hybrid working model and requires up to 50% travel to engage with clients face-to-face.

About the Team
Our Banking Sales team partners with leading financial institutions to help them navigate risk, support regulatory requirements, and drive business growth through Moody’s data, analytics, research, and technology solutions. The team focuses on building trusted client relationships, delivering strategic value, and expanding Moody’s presence within key banking markets across Europe and Africa.

Experience
- Sales experience within software, data, analytics, or financial services organisations, with a proven track record selling to banks and other financial institutions
- Strong understanding of the banking sector, including risk management, lending, treasury, capital markets, regulatory compliance, and credit analysis workflows
- Knowledge of how banks leverage credit research, quantitative models, data, analytics, and risk solutions to support strategic decision-making and risk assessment processes
- Proven ability to use a consultative, needs-based, and solutions-oriented sales approach throughout complex enterprise sales cycles
- Demonstrated success building relationships and influencing senior stakeholders, including C-suite executives and business leaders within banking organisations
- Strong presentation, negotiation, written and verbal communication skills across in-person and virtual environments
- Exceptional client relationship management skills with the ability to develop long-term strategic partnerships and maintain momentum in a remote environment
- Strong commercial acumen with the ability to identify growth opportunities, navigate complex buying processes, and deliver mutually beneficial outcomes
- Creative problem-solving, organisational, and prioritisation skills, with the ability to manage multiple opportunities and meet deadlines in a fast-paced environment
- Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can improve processes and drive efficiency
- Interest in exploring AI systems and willingness to develop awareness of responsible AI practices, including risk management and ethical use

About you
You model Moody’s values by investing in every relationship, leading with curiosity, championing diverse perspectives, turning inputs into actions, and upholding trust through integrity. You are motivated to build and maintain strategic partnerships, thrive in a dynamic environment, and are comfortable engaging with senior stakeholders across multiple geographies and cultures.

Qualifications
Bachelor’s degree in Finance, Economics, Business, Banking, or a related discipline