Location
London

Hours
Full Time - Hybrid working with up to 50% travel to engage with clients face-to-face

Salary
Negotiable

About the Role
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities by fostering an inclusive environment where everyone feels welcome to be themselves, exchange ideas, think innovatively, and listen to customers meaningfully. As a global leader in ratings and integrated risk assessment, Moody’s is advancing AI to move from insight to action—enabling intelligence that understands complexity and responds to it. We decode risk to unlock opportunity, helping clients navigate uncertainty with clarity, speed, and confidence.

As an Associate Director - Relationship Manager, you will manage the full sales lifecycle for a portfolio of banking clients, deepen strategic relationships with existing customers, and drive new business growth across Europe and Africa. Your responsibilities include driving strategic engagement and commercial relationships with key banking customers, ensuring client retention and renewal success, identifying and delivering value-creating opportunities, and building trusted relationships with senior banking executives. You will develop and execute account strategies to expand Moody’s footprint and prospect new banking customers, serving as the primary relationship owner and escalation point.

This role requires leveraging deep insight into the banking sector, regulatory landscape, and market trends to identify opportunities and risks, collaborating across Moody’s teams to deliver integrated customer experiences, maintaining disciplined pipeline management, and representing Moody’s at industry events to strengthen market presence. The position offers a dynamic work environment with hybrid flexibility and significant client engagement travel.

About the Team
Our Banking Sales team partners with leading financial institutions to help them navigate risk, support regulatory requirements, and drive business growth through Moody’s data, analytics, research, and technology solutions. The team focuses on building trusted client relationships, delivering strategic value, and expanding Moody’s presence within key banking markets across Europe and Africa.

Experience
- Sales experience within software, data, analytics, or financial services organizations, with a proven track record selling to banks and financial institutions
- Strong understanding of the banking sector, including risk management, lending, treasury, capital markets, regulatory compliance, and credit analysis workflows
- Knowledge of how banks leverage credit research, quantitative models, data, analytics, and risk solutions to support strategic decision-making and risk assessment
- Proven ability to use a consultative, needs-based, and solutions-oriented sales approach throughout complex enterprise sales cycles
- Demonstrated success building relationships and influencing senior stakeholders, including C-suite executives and business leaders within banking organizations
- Strong presentation, negotiation, written, and verbal communication skills in both in-person and virtual environments
- Exceptional client relationship management skills with the ability to develop long-term strategic partnerships and maintain momentum remotely
- Strong commercial acumen to identify growth opportunities, navigate complex buying processes, and deliver mutually beneficial outcomes
- Creative problem-solving, organizational, and prioritization skills to manage multiple opportunities and meet deadlines in a fast-paced environment
- Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can improve processes and drive efficiency
- Interest in exploring AI systems and willingness to develop awareness of responsible AI practices, including risk management and ethical use

About you
Invests in every relationship, leads with curiosity, champions diverse perspectives, turns inputs into actions, and upholds trust through integrity. You are motivated by challenges, adaptable to change, and committed to delivering value to clients and Moody’s.

Qualifications
Bachelor’s degree in Finance, Economics, Business, Banking, or a related discipline