Location
Ealing, with hybrid working including mandatory attendance at Ealing Gateway every Wednesday and a second administrative day at a local hub within your region.

Hours
Full Time

Salary
£55,350 per annum

About the Role
Make a meaningful impact on residents’ homes, safety and wellbeing by joining Peabody’s regional Repairs Team as a Building Surveyor (Disrepair). You will lead the technical delivery of legal disrepair casework across our homes, ensuring residents receive a timely, high-quality and customer-focused service. This role involves end-to-end management of legal disrepair cases from initial inspection through to completion, including accurate diagnosis, robust evidence gathering, clear reporting, and ensuring high-quality contractor delivery. You will visit resident properties to diagnose defects, gather evidence, take photographs, record access attempts, and fully document findings. You will produce accurate, high-quality reports and detailed schedules of work within one week of inspection, prepare specifications and cost estimates using the national Schedule of Rates, and manage contractors to ensure quality, value for money, compliance with KPIs and timely delivery of works. Post-inspections and sign-off of works will be carried out to ensure all remedial actions meet standards. Maintaining excellent customer communication and managing expectations throughout the investigation and repair process is essential. You will also provide technical advice to colleagues, partners and stakeholders, support evidence requirements for legal proceedings, keep accurate case records, update systems, and demonstrate attempts made where access is denied. Collaboration across operational teams to improve service delivery and outcomes for residents is a key part of this role. Site visits are typically completed on one day with report writing the following day to ensure a maximum one-week turnaround.

Experience
- Significant experience delivering legal disrepair cases within housing, ideally social housing.
- Strong knowledge of building pathology, defect diagnosis and construction legislation.
- Experience preparing clear, accurate, and persuasive technical reports, schedules of work and photographic evidence.
- Ability to manage contractors, monitor on-site works and ensure value for money.
- Experience carrying out post-inspections and identifying quality or compliance issues.
- Ability to evidence attempts to gain property access and maintain accurate case records.

About you
You are technically confident, highly organised and committed to delivering a high-quality service for residents. You understand the pace and demands of legal disrepair work and can manage a complex caseload professionally and efficiently. You have excellent verbal and written communication skills, especially when dealing with residents and stakeholders. You work independently at pace and meet tight deadlines.

Qualifications
- A Degree in Building Surveying, HND/HNC in a relevant subject, or extensive equivalent experience.
- Professional membership or affiliation (RICS preferred).
- Full UK driving licence and access to a vehicle is preferable.
- Basic DBS check is a requirement.
- Right to work in the UK (no visa sponsorship provided).