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London Borough of Lewisham

Business Improvement Officer

Office & Professional
Office & Professional
£53,994 - £56,154/Year
Full-time
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Description

Location
London Borough of Lewisham, primarily based at Laurence House, Catford, London, SE6 4RU. Hybrid working approach with regular office and home working.

Hours
Full time (hours not specified)

Salary
£53,994 - £56,154 per annum (PO4). All appointments offered at minimum spinal column point unless matching current salary with evidential proof.

About the Role
Discover yourself in Lewisham where your work makes a difference to vibrant and culturally diverse communities. Lewisham is proud to be the UK’s first Borough of Sanctuary, championing the rights of refugees and migrants. We are seeking a skilled Business Improvement Officer with a passion for achieving better outcomes for children to join Children and Young People Services. This is a fantastic opportunity to lead a range of service redesign and improvement projects.

As a self-starter with solid research experience and excellent relationship management skills, you will be a driving and influential force behind service improvement work for the Children and Young People Directorate (CYP). Your role will include developing, negotiating, and implementing credible solutions by assembling facts, weighing evidence, developing options, and presenting recommendations to decision makers.

You will bring about positive improvements enabling better outcomes for children, young people, and their families. Working collaboratively with children, young people, parents/carers, professionals, key partners, and the community, you will deliver service improvements and prepare the directorate for inspections, reviews, and audits.

Lewisham offers excellent training and development opportunities and a range of benefits including generous holiday allowance, Local Government Pension Scheme, flexible working and family friendly policies, season ticket and bicycle loans, staff discounts including local subsidised gym memberships, and supportive staff networks.

Requirements

Experience
Extensive knowledge of issues faced by children, young people, and families, and local government policies. Major experience in research, consultation, and policy development. Well-versed in project management methodology and techniques.

About you
Solution-focused individual with the ability to scope, design, and plan service improvement work. Skilled in designing and delivering inventive change ideas that drive quality and effectiveness improvements, challenge the status quo, and build for the long term.

Qualifications
Not explicitly stated, but professional experience and skills relevant to service improvement, research, and project management are essential.

Additional Information
The role is subject to a standard DBS check. Lewisham Council is a Disability Confident employer and welcomes applications from all abilities. Reasonable adjustments will be made to support disabled applicants and those with health conditions throughout the recruitment process.

Expiry date: 28/10/2026
Business Improvement Officer
Salary:
£53,994 - £56,154/Year
Job Type:
Full-time
Location:
London Borough of Lewisham