Location
Based in Catford in a well connected area near Forest Hill and Catford Bridge stations, with nearby bus routes including the 171 and 185. Please be kindly aware there is no step free access at this location and some of our other sites.

Hours
37.5 hours per week on a pro rota between Monday to Sunday on a rota between 08:30 - 21:00. Shift patterns and weekly hours may vary dependent on service and resident requirements. You may be required to work Bank Holidays.

Salary
£28,800 per annum

About the Role
We are seeking a dedicated and compassionate Community Mental Health Recovery Worker to join our team based in Catford. Penrose Jigsaw Service is a forensic mental health service working in partnership with South London and Maudsley NHS Trust (SLaM). You will empower and motivate both our male and female residents and participants to achieve their personal goals and gain greater independence, supporting their reintegration into the community. You will provide tailored, person-centred support using a recovery model, ensuring our services are flexible and responsive to individual needs while meeting the expectations of our commissioners and stakeholders.

Your focus is on successful community reintegration and a sustained quality of life, guided by a recovery model that enables clients to live, work, learn, and participate fully in their communities through interactive and preventative approaches. We provide supported accommodation within a forensic step-down service, delivering residential and community-based support. We provide intensive accommodation-based support (six flats) and floating support (dispersed flats) designed to address the complex and challenging needs of our residents and participants. Support includes medication support, supervision, and regular health and safety checks, tailored to meet the complex and challenging needs of our residents and participants.

Key Responsibilities Include:
Ensuring the safety and wellbeing of residents at all times
Focusing on empowering our residents to take control over their lives and meet their personal goals
Planning activities to engage residents with other people, communities, and opportunities
Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

Experience
Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly mental health and substance dependency.

About you
We are looking for a compassionate and driven individual with a genuine desire to support others in achieving their goals and overcoming challenges. You thrive in a fast-paced, dynamic environment and can remain calm and non-judgmental in difficult situations. Great communication skills are essential, allowing you to build meaningful relationships with residents, colleagues, and external partners. You are proactive, solution-focused, and possess a solid understanding of the complex needs faced by individuals with mental health issues. You are adaptable, able to work flexibly, and committed to SIG’s mission of empowering individuals through innovative and inclusive support.

Ability to show empathy and compassion to our residents and the different challenges they face
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
Understanding of the different needs people with multiple and complex needs have and awareness of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Qualifications
Not explicitly stated; however, a good understanding of mental health and substance dependency sectors and relevant experience are expected.