London
Deputy General Manager
Guy's and St Thomas' Trust
£66,718
Full-time
Description
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
An exciting 12 month fixed term opportunity for a Deputy General Manager has arisen in the Lung Division at the Royal Brompton Hospital, Guy's & St. Thomas' NHS Foundation Trust.
We are looking for an experienced, dynamic operational manager to join our supportive, dynamic, outward facing divisional management team. The successful applicant will have excellent communication skills, a commitment to care quality and performance delivery along with robust financial and workforce management experience.
We are also seeking someone who is passionate about patient care, approachable and engenders a culture of improvement.
This is an excellent opportunity for those looking at furthering their operational and strategic experience.
Main duties of the job
The Deputy General Manager (DGM) is accountable to the General Manager. The purpose of the DGM is to support and deputise for the General Manager and Head of Nursing to ensure that both strategic and operational demands are met.
The DGM role will be accountable to the General Manager for the delivery of clinical services within and across the directorate, for assessing the impact of change and making decisions, balancing risks and priorities, and for providing advice to the General Manager and the Directorate Management Team.
The post holder will support the Clinical Director and General Manager
with the development and delivery of a strategic vision and ensure service
changes meet internal and external expectations and standards.
The post holder will be responsible for implementing and managing systems and processes to ensure that all services are delivered in accordance with Trust-wide policies. The post has direct line management responsibility for service managers and the delivery and performance management of those services. In the first instance this will include the review and, where necessary, the development of mechanisms for performance management at service level, workforce development and representing the GM and HON in their absence.
Working for our organisation
The Lung Division oversees the provision of care for respiratory patients regionally, nationally and internationally. Services are aligned in Care Groups: Asthma & Allergy, Cystic Fibrosis, Interstitial Lung Disease, Lung Cancer, Sleep & Ventilation and Thoracic Surgery. The Lung Division is also responsible for Fulham Road Outpatients, which also supports Heart services, Diagnostic and Imaging services. Care is delivered via 2 inpatients wards (48 beds), 1 day-case unit, a state-of-the-art diagnostic centre and an outpatient department. The role is primary based on the Royal Brompton site with occasional work at the Harefield site.
Detailed job description and main responsibilities
Please see attached job description and personal specification. For more information please contact the recruiting manager.
Person specification
Education and Qualifications
Essential criteria
Relevant Masters, equivalent professional qualification or equivalent experience.
Evidence of recent Continuing Professional Development.
Desirable criteria
Understanding of lean methodology
Previous experience
Essential criteria
Evidence of leading successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures.
Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
Desirable criteria
Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas.
Skills / Knowledge / Ability
Essential criteria
Extensive knowledge of operations and / or project management methodologies and techniques.
Excellent understanding and track record of successful change and project management.
Highly effective people and project management skills.
Work flexibly, prioritise workloads and resource them in response to changing demands and requirements.
Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change.
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.
Please apply for this post by clicking "Apply Online Now."
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Further details / informal visits contact
Name
Stuart Bell
Job title
General Manager
Email address
[email protected]
Expiry date: 23/06/2024
Deputy General Manager
Company
Guy's and St Thomas' Trust
Salary
£66,718
Job Type
Full-time
Location
London
Our Commitments
Living Wage Employer
Armed Forces Covenant
Disability Confident
Hiring Local
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Guy's and St Thomas' Trust
Healthcare and Veterinary Sciences
About us
As part of one of the largest and most engaged workforces in the NHS you'll have access to our unrivalled training and development programmes.
We want the best people to join us, learn with us and grow with us, so whether you're in a clinical or non-clinical role we’re committed to creating a supportive and inclusive culture in which you can progress and be your best.
We are an inclusive organisation
Promoting diversity, equality, accessibility and inclusion is at the heart of everything we do for our patients and how we make our trust a great place to work.
We welcome people from all backgrounds. Our fair recruitment practices offer equal access to employment opportunities and our staff networks enable everyone's voice to be heard.
We are committed to ensuring all of our 23,500 staff feel valued and have the support they need to do their job to the best of their ability.
Our health and wellbeing programme is one of the most comprehensive in the NHS and provides a wide range of benefits and support to help in your professional, personal and family life.
Our Commitments
Living Wage Employer
Disability Confident
Armed Forces Covenant
Hiring Local
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