Location
London

Hours
Not specified

Salary
Negotiable

About the Role
Join us at Accor, where life pulses with passion! As a pioneer in responsible hospitality, the Accor Group includes more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. By joining us, you become a Heartist®, because hospitality is a work of heart. You will be part of a caring environment and a supportive team where you can grow, fulfil yourself, discover other professions, and pursue career opportunities locally or worldwide. Enjoy exclusive benefits, strong recognition, and the chance to create lasting, memorable experiences for guests, colleagues, and the planet.

At Novotel London Waterloo, our mission is to create memorable moments by connecting hearts from arrival to farewell. As a Waiter/Waitress, you will wear your smile with pride and understand the power of your welcoming nature. Deliver consistent and memorable service to all guests, collaborate with your team, and ensure every guest leaves wishing to return. You will thrive in a fast-paced environment with a sparkling, upbeat personality.

We offer free night stays in UK hotels, 50% discount in Accor restaurants (T&C apply), discounted hotel rates worldwide, continuous learning through Accor Academy, wellbeing support, and opportunities to grow your experience across 5,000 hotels in over 100 countries. You will also participate in initiatives to build a more inclusive and sustainable world.

Our hotel features 178 rooms, meeting rooms, a bar, restaurant, fitness center, and sauna. To help you best welcome and care for guests, you will experience a one-night stay to understand the guest perspective firsthand. Fluency in English is required.

By working at Novotel London Waterloo, you join the Accor network, a worldwide hospitality leader, where you can be all you are, work with purpose, grow, learn, enjoy, and explore limitless opportunities.

Experience
Previous customer service experience preferred.

About you
You are a sparkling, upbeat individual able to quickly build rapport in a fast-paced environment. You understand the importance of welcoming guests warmly and delivering memorable service. You are motivated to grow and learn within a diverse team that strives to exceed guest expectations.

Qualifications
Fluency in English is required. A commitment to learning and delivering excellent hospitality is essential.