Location
London

Hours
Full Time (hours negotiable)

Salary
£32,000 gross per annum (negotiable)

About the Role
We are looking for a Room Supervisor to join our TRIBE as we launched our first TRIBE Hotel into the London market in the summer of 2022. Conceived for a new type of traveller, it’s all about the mix. Unapologetic modern designed hotels that confidently mix n’ match mainstream style with bespoke eye-catching and iconic pieces. The result is a bold and fun place for a high-end experience at a fair price. Finally, a place that gives you everything you need and nothing you don’t.

As Room Supervisor, you will be responsible for the cleaning and servicing of guest rooms, ensuring they are always cleaned to brand standards and well presented and maintained. You will support the smooth running of the hotel by ensuring guests have a memorable experience in spotless and well-prepared rooms.

You will lead and inspire the housekeeping team by example, creating an environment that allows them to be themselves and bring their best to work, encouraging their development and progression. Taking a hands-on approach, you will train and support your team to maintain our high standards. You will oversee and check the cleaning and servicing of all bedrooms and public areas, and work closely with the Head Housekeeper to maintain and develop the partnership with our external housekeeping provider.

This role offers the opportunity to head up an exciting hospitality concept new to the London market, joining an innovative, fast-growing international group committed to building a global brand. You will work in a creative and rewarding environment, part of a passionate team dedicated to creating great hospitality experiences.

Experience
Previous experience in a similar role, ideally around one year at Supervisor level. Experience with Micros Fidelio Opera or a similar front desk operating system is an advantage.

About you
You have an eagle-eye for detail and can spot a slip in standards from a mile away. You are a natural people person who others enjoy working with, making those around you feel confident and comfortable seeking your guidance. You are great at motivating others to maintain high standards of service.

You are passionate about getting the job done right and having a positive impact on guests, colleagues, and communities. You embrace a hands-on management style, creating a tight-knit team environment through enthusiasm and support. You are authentic, courageous, and entrepreneurial, willing to explore and experiment.

You thrive in a team that works hard, supports each other, and has fun along the way. You are optimistic and always put guests, colleagues, and communities first.

Qualifications
There are no specific qualifications required for this role, but a passion for hospitality, leadership skills, and a commitment to high standards are essential.