Location
London

Hours
Full Time

Salary
Negotiable

About the Role
The Mercure & Ibis London Earls Court hotel is a newly renovated property in Southwest London, comprising 508 rooms across two distinct Accor brands: 282 Mercure rooms and 226 Ibis rooms. The London Suite, the main ballroom, is a versatile space divisible into nine meeting rooms and can host events for up to 1,200 guests. The property also features Barnaby’s, a Food & Beverage outlet created by PARIS SOCIETY, ideal for social events with spaces that can be semi or fully privatized for groups, events, or additional catering and meeting needs.

As Sales Executive – Social Events & MICE, you will proactively develop new business opportunities across social events, private events, Barnaby's activations, MICE, agencies, associations, residential meetings, and event-led opportunities. Your focus will be on generating new revenue by securing new business, developing existing accounts, and promoting Barnaby's as a premier destination for private hire, networking events, celebrations, brand activations, and social gatherings.

Working closely with the Director of Sales & Marketing, Senior Sales Manager, Corporate & Strategic Accounts Manager, and Sales Development & Marketing Executive, you will maximise revenue opportunities across all hotel departments. You will also support sales administration, ensuring all sales activity, account information, and reporting are maintained to the highest standard.

Your responsibilities include presenting a professional and friendly impression of the hotel, contributing to guest satisfaction by providing personalised service, resolving guest feedback efficiently, and maintaining thorough knowledge of the hotel’s facilities and services. You will identify and convert new business opportunities, manage a portfolio of accounts, build strong relationships with agencies and event planners, and support marketing campaigns and promotional activities.

Additional duties include conducting client appointments, site inspections, presentations, attending networking events, producing sales reports, maintaining CRM systems, conducting market research, and supporting the Accor Sales Network. You will also attend sales meetings and undertake domestic and international sales trips as required.

Employee benefits include discounted rates at Accor worldwide, free meal breaks on duty, complimentary stays in the UK and Northern Ireland, friends & family discounts, 50% food discounts in restaurants, pension scheme, eye test vouchers, staff uniforms, learning programs, and opportunities for career development and involvement in Corporate Social Responsibility activities such as Planet 21.

Candidates must have the right to work in the UK.

Experience
Proven experience in sales, preferably within social events, MICE, or hospitality sectors is advantageous. Experience in managing client relationships, generating new business, and achieving sales targets is essential.

About you
Highly motivated and proactive with excellent communication and interpersonal skills. Ability to build and maintain strong relationships with clients and internal teams. Strong organisational skills with attention to detail and the ability to manage multiple priorities. Enthusiastic about delivering exceptional customer service and achieving business growth. Comfortable working in a fast-paced environment and adaptable to changing priorities.

Qualifications
Relevant qualifications in sales, marketing, hospitality, or events management are desirable but not mandatory. A full clean UK driving licence is beneficial but not essential.