
Location
London
Hours
Full Time - hours may vary depending on store needs
Salary
Negotiable, dependent on experience, store size, complexity and location
About the Role
As a Food Manager at Sainsbury's, you will role model and coach for high standards and efficiency across the entire food hall. You will manage compliance to processes while bringing passion and flair for excellent shopkeeping and customer service. Your goal is to ensure every customer gets the food they want, helping us remain the first choice for food shopping.
People management is a key part of this role, including managing performance and capability, conducting disciplinaries, and ensuring accurate scheduling and pay. At times, you will assume overall responsibility for running the store, providing direction and support to colleagues to deliver outstanding customer experiences.
Our Food Managers are bold leaders who empower their teams to raise the bar daily. You will be hands-on, driving product availability, safety standards, and seamless daily operations. Your leadership will make work more rewarding for colleagues and shopping a next-level experience for customers. This is how we bring our purpose to life, one powerful action at a time.
Benefits
We offer a great range of benefits including:
- 10% discount on shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% every Friday and Saturday at Sainsbury’s
- Annual bonus scheme based on performance
- Free food and hot drinks in stores
- Generous holiday entitlement, maternity and paternity leave
- Pension scheme with 4-7.5% matched contributions
- Sainsbury’s share scheme with discounted investment opportunities
- Wellbeing support including emotional support, counselling, legal and financial advice
- Colleague networks to support personal and professional growth
- Cycle to Work scheme for tax-efficient bike hire
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more
We are committed to being an inclusive employer where every colleague can achieve their full potential and every customer feels welcome. We provide resources, development opportunities, and support to ensure a diverse and respectful workplace.
Experience
Previous line management responsibilities in a fast-paced, operational environment.
Proven track record of delivering exceptional customer experiences and coaching others to raise standards.
Experience leading teams in dynamic, customer-facing environments such as retail, food service, or hospitality.
Demonstrated success in delivering against KPIs including sales, stock availability, customer satisfaction, and colleague engagement.
Confident management of complex people matters including performance, absence, and formal employee relations cases.
About you
You are a passionate leader who inspires and drives high performance.
You create a culture where colleagues thrive and are motivated to deliver excellent customer service.
You are comfortable leading operations independently in the absence of senior management.
You have a hands-on approach and a commitment to continuous improvement.
Qualifications
Relevant leadership experience in a high-volume, fast-paced operational setting is essential.
Formal qualifications are not specified but a strong leadership background and operational expertise are required.
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