Location
London (Hybrid, 2-3 days in the office per week)

Hours
Full Time

Salary
Negotiable

About the Role
We have an exciting entry-level opportunity to join ITV as a Team Assistant supporting our Global Content Operations team based in London. This team supports the ITV Studios Global Partnerships and Zoo 55 distribution business. The Team Assistant plays a key role in tracking the delivery of after-sales assets including production paperwork, metadata, and marketing assets to ensure they meet the published Global Partnerships delivery specifications, are uploaded to the correct systems, and delivered by agreed deadlines.

Key responsibilities include tracking all after-sales assets to ensure compliance with contractual delivery requirements, accurately updating ITV internal tracking tools, and becoming a super user of the ITV After Sales Asset Management System after training. You will collaborate with the Marketing Team to ensure assets are available on the ITV Studios website and assist with sourcing assets for marketing festivals and key events.

The role also involves coordinating high-profile, confidential pre-transmission content such as watermarking restricted assets, scripts, and video; sourcing programme images and collating editorial asset metadata for content packages to major VOD platforms; researching and locating archive after-sales assets; commissioning scripts, synopsis, metadata, and images when necessary; assisting with supplier setup in the ITV procurement system; learning to use the ITV work order management tool; supporting the Content In Team with production numbers and video file delivery; supporting the Localisation Team with commissions, inventory research, and dubbing studio quotes; and providing general reporting and administrative support including meeting room booking and agenda management.

Additionally, you will explore small AI initiatives to support the Assistant role and wider team tasks, contributing to process improvements and efficiency.

Experience
Some administration experience in a media environment is preferable. Experience with Google Suite, Gemini or other AI tools, and reporting tools would be helpful. An awareness of asset management and media file formats for distribution is immediately beneficial.

About you
Excellent IT skills with confidence in interacting across multiple systems simultaneously. Methodical approach with accurate attention to detail. Ability to make logical decisions quickly, work independently, and manage changing priorities across a large workload. Self-motivated, enthusiastic, highly organised, and reliable team player. Patient and enjoys problem-solving. Able to remain calm under pressure and work to tight deadlines, escalating issues when necessary.

Qualifications
No specific qualifications required, but a proactive attitude and willingness to learn are essential.