Location
Wembley, London Borough of Brent

Hours
Full Time - hours and rota basis with flexibility to work from home on some days

Salary
£42,060 per annum

About the Role
Brent is a vibrant and diverse London borough, spanning both inner and outer London, known for its rich cultural heritage and dynamic community. The council is undergoing a significant transformation to better meet the needs of its residents, making this an exciting time to join our team.

We are seeking passionate and resilient individuals to join our specialist homelessness prevention service, supporting families and pregnant people facing homelessness. In this fast-paced and dynamic role, you will:
- Assess the circumstances and needs of households facing homelessness
- Identify practical and sustainable housing solutions
- Work collaboratively with partners to prevent and relieve homelessness

You will be based at our office in Wembley on a rota basis, with the flexibility to work from home on some days. This is a front-line role requiring attendance at the Wembley office depending on the rota.

Knowledge and experience in the homelessness sector is not essential as full training will be provided. This is an excellent opportunity to begin a rewarding career in the sector.

Experience
Experience in the homelessness sector is not essential. Full training will be provided to support your development in this role.

About you
- Compassionate, determined, and driven
- Strong interest in homelessness and housing issues
- Ability to learn quickly and adapt in a fast-moving environment
- Customer-focused with excellent communication skills
- Proactive problem solver with resilience under pressure
- Highly motivated, ambitious, and ready to take on new challenges

Qualifications
There are no formal qualifications required for this position. What matters most is your passion for helping people, your ability to learn legislation quickly, and your commitment to delivering excellent customer service.