Location
5 Pancras Square, London, N1C 4AG

Hours
Full Time - 36 hours per week

Salary
£46,006 - £52,329 per annum

About the Role
This role is funded by the Ministry for Housing, Communities and Local Government (MHCLG) to deliver innovative solutions for people rough sleeping in Camden who do not have a local connection to the borough. It builds on Camden Council’s Routes off The Street (RTS) strategy to ensure all individuals rough sleeping receive support to end rough sleeping and begin rebuilding their lives in their home area.

The post holder will manage a caseload of people experiencing rough sleeping and multiple disadvantages, providing intensive casework interventions to help them access or accept housing and support, including in their home areas. The role involves close collaboration with the Routes off The Streets team, the multi-agency Hotspot Team, and the Connect Forward Team Leader to prioritise and target cases.

The role requires working closely with off-the-streets accommodation services and Severe Weather Emergency Protocol (SWEP) provisions to ensure timely and sustainable moves through focused multi-agency coordination and advocacy. The reconnections team operates with autonomy, offering innovative solutions and building partnerships without direct supervision. Access to a Camden personalised budget fund (CPBF) supports each reconnection plan.

This post is exempt from the Rehabilitation of Offenders Act and requires an Enhanced DBS check.

Experience
Proven experience supporting adults facing multiple disadvantages, particularly those experiencing homelessness or rough sleeping. Strong understanding of housing and homelessness legislation is essential.

About you
You are passionate about supporting vulnerable people and turning challenges into opportunities. You can build trust through empathy, negotiation, and clear communication. You work confidently and independently, even in fast-changing situations, while maintaining professional boundaries and safe practices.
You value collaboration and enjoy working with multiple agencies and professionals to achieve the best outcomes. You are highly organised, resilient, and results-focused, with excellent time management and prioritisation skills.
You understand the importance of GDPR compliance and handle sensitive information responsibly.

Qualifications
Not explicitly stated, but a relevant background in housing, social work, or related fields is implied. Enhanced DBS clearance is required for this role.