Location
London Borough of Brent

Hours
Full Time (hours not specified)

Salary
£33,012 per annum

About the Role
The main purpose of this role is to provide efficient and comprehensive mailroom support, including sorting and distributing post to all users of the service. The role includes some backup courier driving duties. You will be required to follow specific processes and procedures for incoming and outgoing post. The role involves significant manual handling of various packages and boxes, pushing laden trolleys, and being on your feet for most of the day. You will work in-house with the mailroom team and cover courier drivers as needed. Excellent customer service is essential to meet clients’ exacting and time-critical requirements.

A full driving licence is essential for this role, as you will be required to drive a Vivaro size van or similar with manual gears. Travel to locations boroughwide will be necessary as required by the service.

Experience
Proven ability to work in a busy courier service and/or mailroom environment, or the ability to learn quickly. Experience in the public sector or similar environment is preferred.
A good understanding of the Royal Mail online business account (OBA) service is desirable.
Experience operating post room machinery or the ability to learn quickly.

About you
Reliable and able to work efficiently in a fast-paced environment.
Good customer service skills to meet time-critical service demands.
Physically capable of manual handling tasks and prolonged periods on your feet.
Flexible and willing to cover courier driving duties as required.

Qualifications
A full driving licence with manual gears for transit-sized vehicles (no rear view mirrors) is essential.
No other formal qualifications are specified, but a positive attitude and willingness to learn are important.