Location
London Borough of Barnet

Hours
14 hours per week, flexible to be worked over either two full days or three mornings, depending on the successful candidate's availability and service needs.

Salary
£40,182 per annum (pro rata)

About the Role
Join Barnet Council in a rewarding 12-month maternity cover role where you will provide impartial and confidential information, advice, and support to parents, carers, and young people with Special Educational Needs and Disabilities (SEND). You will respond to enquiries via phone, email, and in person, helping families understand SEND processes, navigate the system, and make informed decisions.

This role involves managing a varied caseload, offering tailored support on SEND matters, and working collaboratively with families, schools, and professionals to resolve issues and achieve positive outcomes.

Barnet is a vibrant borough with excellent schools, diverse communities, and vast green spaces. As part of a friendly and supportive team, you will contribute to making a genuine difference in the lives of children, young people, and families in the area. The council values learning, caring, inclusivity, and collaboration, which underpin all its work.

Training and ongoing professional development will be provided, including support to deepen your knowledge of SEND legislation and the SEND Code of Practice.

Experience
Proven experience working with families, children, and young people in an information, advice, or support role, ideally with knowledge of the SEND system.

About you
Excellent communication and organisational skills with a commitment to providing high-quality, impartial support.
Strong understanding of the SEND Code of Practice (2015) and the Children and Families Act (2014), and how these frameworks support children and young people with SEND across education, health, and social care.
Ability to manage a varied caseload and work collaboratively with families, schools, and professionals to achieve positive outcomes.

Qualifications
Relevant qualifications are desirable but not essential as training and professional development will be provided.