Location
Canvas Birch, London

Hours
Full Time

Salary
Negotiable

About the Role
The Maintenance Technician will play a key role in delivering an exceptional resident experience by working alongside the Community and Estates Management teams. You will be responsible for carrying out repairs, maintenance tasks, planned and unplanned works, and ensuring statutory compliance of building fabric and mechanical and electrical systems. Duties include inspecting and diagnosing faults, performing minor repairs and decoration to buildings, grounds, and equipment, and maintaining high standards of cleanliness and safety throughout the community. You will also coordinate and supervise contractors, maintain accurate records, and respond to emergency situations as required. This role requires a proactive approach to customer service, effective communication with residents and colleagues, and a strong focus on health and safety and budget management.

Experience
- Experience undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in trades such as plumbing, electrical, or carpentry.
- Experience installing and maintaining hot and cold water systems, sanitary appliances, and soil and waste drainage.
- Experience installing and maintaining electrical systems, fire alarms, emergency lighting, and security systems.
- Contractor and supplier supervision skills are desirable.

About you
- Fluent English verbal and written communication skills.
- Helpful, friendly personality with professional, courteous, and helpful behavior towards colleagues and residents.
- Good team player with strong relationship building and influencing skills.
- Positive approach with the ability to work on own initiative.
- Ability to determine cost-effective solutions to repairs.
- Excellent organizational skills with the ability to multitask and prioritize.
- Flexible and adaptable to thrive in a changing environment.

Qualifications
- Reasonable level of general education (O’ Level / GCSE or equivalent) with demonstrable written and numerical skills.
- Awareness of health and safety requirements on site.
- Recognized trade qualification such as Building Crafts Operative Certificate, City and Guilds, or NVQ relevant to repairs and maintenance in residential buildings (e.g., plumbing or electrical) is essential.
- Commitment to continually improving knowledge, skills, and abilities.