Location
Deephams - Enfield, North London

Hours
38 hours per week, working a 4-week rota (nights)

Salary
Up to £35,000 per annum

About the Role
Join Thames Water as a Night Network Service Technician, playing a key role in maintaining and resolving issues within our clean water network to ensure minimal disruption to customer supply across the North London area. This varied, field-based role combines customer service, technical problem-solving, and network maintenance. You will be the face of Thames Water to many customers, assisting with issues ranging from pressure problems to emergency repairs.

Your responsibilities will include operating and isolating water mains for planned or emergency works, owning and resolving customer queries and complaints, supporting project work and leakage detection activities, investigating and resolving network performance issues, and ensuring compliance with health & safety and water quality standards.

Thames Water is the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Working here means meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping protect water resources for future generations.

Experience
- Strong customer service experience in a dynamic environment
- Plumbing, water mains, or leakage experience is advantageous

About you
- Positive attitude with a can-do approach
- IT literate with good time management skills
- Willingness to drive between jobs as required

Qualifications
- Full UK driving licence (essential)