We are looking for a friendly, professional Receptionist with a passion for making a difference to others. You’ll be working Monday to Friday, 8am to 4pm at Cygnet Hospital Ealing, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for service users with an eating disorder or personality disorder over two separate wards. Our team works hard to create a cheerful, non-institutional environment, and to support individuals in their recovery and personal transformation. We make use of a range of therapies including psychodynamic, family, occupational, art, drama and complementary therapies. We also believe very strongly in patient-centred care, and involve our service users in shaping their own treatment, and in all aspects of hospital life. Your day-to-day... Provide a professional, welcoming reception experience Greet visitors & notify the appropriate member of staff of their arrival Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately Answer & transfer all incoming calls & take messages where appropriate Sort & distribute post Assist with general office duties as required Keep the reception area clean & tidy Promote the safety & security of all site users & ensure all staff comply with security protocols Why Cygnet? We’ll offer you… Strong career progression opportunities Expert supervision & support Employee referral scheme Pension scheme “Cycle to work” scheme & employee discount saving You are... An experienced receptionist/administrator used to working with customers/clients Organised, naturally helpful & a good multi-tasker Computer literate – including Windows/Word/Excel/Outlook or equivalent Knowledgeable of telephone systems Polite, friendly & approachable with excellent communication skills GCSE Maths & English qualified, with a good level of numeracy & literacy Diligent & accurate, with an eye for detail & an understanding of confidentiality Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.