Location
The Bentall Centre, Kingston upon Thames

Hours
Full time with on-call rota and overtime available

Salary
Competitive salary

About the Role
We have an excellent opportunity for an experienced Resident Engineer (Electrical Bias) to join our on-site team at The Bentall Centre, a major retail and leisure destination in Kingston upon Thames. This is a resident role supporting a busy, customer-facing environment, requiring a proactive and professional engineer to ensure the safe, efficient operation of building services. You will be responsible for carrying out planned preventative maintenance (PPM) and reactive maintenance across electrical systems and associated building services, as well as responding to site engineering issues and emergencies. You will take ownership of the day-to-day M&E activity on site, working closely with the client, helpdesk and wider WPS team. Strong time management, communication skills and a solutions-focused approach are essential in this fast-paced retail environment.

Key responsibilities include:
- Carrying out PPM and reactive maintenance across electrical and building services systems
- Responding promptly to site engineering faults and emergencies
- Managing and prioritising daily M&E tasks to ensure continuity of service
- Using the client’s CAFM system to accept and manage jobs, ensuring SLAs are met and updates are provided
- Supervising subcontractors, ensuring RAMS are reviewed, approved and adhered to
- Liaising professionally with the client’s site management team, retailers, helpdesk and colleagues
- Ensuring all works comply with company policies, statutory requirements and health & safety standards
- Promoting and upholding Wates’ Zero Harm culture at all times
- Undertaking basic fire door inspections (training provided)
- Carrying out basic plumbing and fabric tasks where required

Experience
Electrically qualified with C&G Level 3 and 18th Edition. Experience working in a resident or site-based engineering role, ideally within retail, commercial or FM environments. Basic knowledge of plumbing and fabric works is advantageous.

About you
Confident working independently, multitasking and meeting deadlines. Strong problem-solving skills with a proactive attitude. Effective communicator, comfortable liaising with clients and stakeholders. IT literate, with experience using Microsoft Excel, Word and Outlook. CAFM experience desirable but not essential as full training is provided.

Qualifications
Electrically qualified to City & Guilds Level 3 standard and 18th Edition wiring regulations.