Location
City, London

Hours
Full Time

Salary
£40,000 - £42,000 per annum

About the Role
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? If so, this is the role for you. At BaxterStorey, we believe every interaction is an opportunity to create a lasting impression. We are looking for a Retail Manager who inspires their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we welcome individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe it is our people who set us apart. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training to ensure you have the skills and knowledge to thrive, while guaranteeing a good work-life balance because we believe people excel when given the space to take care of themselves.

If you thrive on delivering extraordinary experiences and love to inspire a harmonious and collaborative team, we would love to hear from you!

Benefits
28 days holiday including bank holidays
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 weeks enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeship opportunities for all experience levels
Pension and life insurance
Discounts available on our Perkbox app including high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

Experience
You thrive on getting the best out of people and maximising commercial opportunities. You have experience managing, training and supporting a team and delivering a great customer experience.

About you
Passionate and skilled in creating effective marketing and engagement plans.
You demonstrate a genuine passion for food and service, with a strong eye for detail in service standards, innovation and merchandising.
You provide a professional catering service, ensuring company standards are maintained and client expectations are met.
You thrive on leading by example and have an analytical approach to problem solving.

Qualifications
Experience commensurate with the role is required. We welcome motivated individuals hungry to learn and grow, even if you do not meet all requirements.