Location
London

Hours
Full Time (hours not specified)

Salary
Negotiable

About the Role
The Sales Executive is a key member of the central leasing team supporting leasing, occupancy, and revenue objectives for Greystar's Multifamily portfolio. You will manage the leasing journey of potential residents by generating and qualifying leads, scheduling and conducting viewings, closing sales, and completing all necessary administration. Working collaboratively with your team, you will ensure an exceptional resident experience throughout the sales process. Responsibilities include responding to inbound sales enquiries via calls, emails, and live chat, proactively contacting leads, converting enquiries into viewing appointments and leases, conducting follow-ups, and maintaining accurate data in relevant systems. You will also update property portals, promote the property, monitor competitor activity, and assist with open day events. A strong understanding of the community, amenities, units, and local area features is essential to effectively support and cross-sell across all communities.

Experience
Proven experience in a sales role within world-class accommodation, hospitality, leisure, reservations, or membership environments. Demonstrated excellent customer service skills and the ability to influence and adapt quickly to meet and exceed sales and customer service targets.

About you
Organized with strong multitasking and prioritization skills, maintaining high accuracy and attention to detail. Culturally aware with adaptable relationship building, communication, and negotiation skills tailored to diverse audiences. A proactive team player who is approachable and welcoming, with a can-do attitude and the ability to act autonomously when required. Proficient in using online and web tools for research and information presentation. Fluent in English verbal and written communication. Ideally a Mandarin speaker.

Qualifications
Good general education demonstrating literacy and numeracy. Proficient in Microsoft Office (Word, Excel, Outlook) and experience with databases or booking systems such as Entrata, Yardi, or Salesforce.