Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital. Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients. In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research. We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit. Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’. The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS. Job overview An exciting opportunity has arisen to join our Trust as a Service Manager for the Medical Education and Simulation Directorate. The post holder will provide senior management support to the Director of Medical Education and will be responsible for education management reporting and monitoring the quality and governance of the medical education at the Trust. Your daily work will involve overseeing and implementing effective processes to monitor and track the performance of medical education initiatives. This includes ensuring compliance with quality standards set by NHS England and other relevant bodies. You will exercise delegated authority to address day-to-day management issues, facilitating the seamless delivery of training programmes for junior doctors. This post has line management responsibility for a Medical Education Administrator. You will work across both our Royal Brompton and Harefield Hospital sites and be based within the the Medical Education office at the Royal Brompton Hospital. You will also form part of the Trust's wider Medical Education Department. If you are an experienced professional with a passion for advancing medical education, simulation, and ensuring the highest quality training for junior doctors, we encourage you to apply. Join us in contributing to the continuous improvement of medical education within the NHS England framework. An interview date is yet to be confirmed. Main duties of the job One of the roles primary tasks is to manage the analysis of data related to key performance indicators within the medical education realm. This data-driven approach ensures that the Director of Medical Education has timely and accurate information, allowing for informed decision-making and continuous improvement in training programs. Integral to their responsibilities is the effective management and development of the administrative and technical teams. It is imperative for the manager to establish and maintain audit and quality assurance mechanisms. Collaborating across diverse staff groups, including senior clinical staff, is vital for supporting the design, delivery, and evaluation of simulation programs. Ensuring the delivery of high-quality training aligns with the set learning objectives outlined by the senior team within Medical Education, faculty, the Trust, Multidisciplinary school, or NHSE. This involves providing specialized knowledge and skills related to simulation and experiential learning, encompassing the adept use of specialized equipment, and developing content for digital interactive learning. Working for our organisation Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. Detailed job description and main responsibilities Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities. Person specification Education and Qualifications Essential criteria Relevant first degree. Recognised management qualification at postgraduate level and/or equivalent experience. Desirable criteria Relevant postgraduate qualification. Completion of project management skills course, e.g. PRINCE2 Experience and Knowledge Essential criteria Experience in administration and co-ordination of postgraduate and/or undergraduate medical education. Experience in running educational events, courses and programmes in an operational and delivery role Track record of success in delivering operational and/or project management. Budget & financial management experience. Experience of writing complex business and project plans with evidence of delivery. Experience of dealing with conflict and working with colleagues to agree remedial action as required. Desirable criteria Experience of operational and staff management in the NHS. Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues. Skills and Abilities Essential criteria Well-developed business planning skills. Ability to analyse and effectively present performance data and identify areas for improvement. Ability to problem solve and to develop solutions to issues. Excellent organisational skills and time management skills Excellent written English with ability to write clearly to communicate in a confident and supportive manner Excellent written and verbal communication skills Confident presenter Ability to co-ordinate and investigate complaints, including experience of dealing with distressed staff Personal Qualities Essential criteria Ability to organise and prioritise own workload for both self and others. Ability to work under pressure and to deadlines. Ability to influence and negotiate at a senior level within the division and wider trust. Ability to enthuse, motivate and involve staff to meet challenging targets by providing direction, reviewing performance, and motivating others Delivery focused, selfmotivated, collaborative, and proactive. Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership. Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy. As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. Flexible working We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process. Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Please apply for this post by clicking "Apply Online Now." Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Further details / informal visits contact Name John Pearcey Job title Operational Lead Email address [email protected] Telephone number 07985 638459