Location
Ealing, London Borough of Ealing, Children and Families Directorate | Children’s Services, Safeguarding & Support | Perceval House

Hours
Part Time - 17.5 hours per week, permanent

Salary
£37,794 per annum (pro rata)

About the Role
Are you an organised, detail-focused administrator looking for a rewarding role that supports the safeguarding and wellbeing of children and young people? Ealing Council is seeking a Statutory Checks Records Officer to join our Children’s Services team and play a crucial role in managing statutory information requests and records.

In this varied and fast-paced role, you will coordinate and process statutory requests from organisations including Ofsted, local authorities, fostering and adoption agencies, and childminding agencies. You will review archived and current records, identify key information, support social work teams with statutory responses, and ensure all requests are completed accurately and within strict statutory deadlines.

You will also contribute to management reporting, maintain data quality, and support compliance with GDPR and information governance requirements.

This role operates under a hybrid working model. The successful candidate will be required to work from the office a minimum of two days per week as part of the team's service delivery arrangements. To support a successful induction and training period, the postholder will attend the office full time during the initial six-week training period to build relationships, gain hands-on experience of key systems and processes, and receive appropriate support.

Joining Ealing Council means becoming part of a dedicated team committed to delivering high-quality services and embodying values of being Trustworthy, Collaborative, Innovative, and Accountable. This is an excellent opportunity to develop your career within Children's Services while making a meaningful contribution to safeguarding and supporting children and families.

Experience
- Exceptional attention to detail with the ability to accurately review, analyse, and compile information from multiple sources.
- Strong administrative experience in a busy office environment, managing competing priorities and working effectively under pressure.
- Excellent written and verbal communication skills, confident in liaising with colleagues, partner agencies, and members of the public.
- Experience handling sensitive and confidential information in accordance with GDPR and information governance requirements.
- Strong analytical skills including checking data quality, interrogating databases, producing reports, and identifying key information from complex records.
- High proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
- Ability to work independently, use initiative, and contribute effectively as part of a team.
- Experience working within established policies, procedures, and legislative frameworks.
- Excellent organisational and time-management skills with the ability to meet strict statutory deadlines and service targets.
- Experience coordinating meetings, maintaining records, and providing high-quality administrative support services.
- Commitment to delivering excellent customer service and continuous service improvement.

About You
- Highly organised, methodical, and reliable.
- Trustworthy and professional when handling confidential information.
- Collaborative and supportive of colleagues and partners.
- Proactive in identifying opportunities to improve processes and service delivery.
- Committed to delivering high-quality outcomes for children, families, and partner agencies.

Qualifications
No specific qualifications are stated; however, relevant administrative experience and a commitment to learning and development are essential.