Location
London

Hours
Full Time (hours not specified)

Salary
Negotiable

About the Role
The Accor Luxury & Lifestyle Global Sales team is seeking a Strategic Clients Coordinator Europe to support two Global Sales Luxury & Lifestyle UK Directors in daily business operations. You will take ownership of the end-to-end commercial conversion of MICE and event opportunities across the UK & Ireland market. Your key responsibilities include daily business support by managing meeting requests, qualifying enquiries, venue searching, and contract negotiation. You will act as an intermediary between clients and hotels, ensuring timely follow-ups on RFP responses and contract signatures. Additionally, you will manage CRM and data systems, keeping all enquiries updated in the ANAIS system (Salesforce), maintaining accurate revenue records, and facilitating B2B communications. Commercial development is a core part of the role, promoting the global Accor luxury & lifestyle hotel portfolio, developing revenue from existing partners, generating new business, and supporting Directors in corporate RFP processes. You will also engage on social media platforms and identify new opportunities. As a brand ambassador, you will embody Accor's values in all interactions and participate in business meetings, hotel presentations, and training sessions.

Experience
First professional experience in hospitality or tourism is required.

About you
- Excellent organizational and time management skills
- Ability to manage multiple tasks simultaneously and prioritize workload
- Strong oral and written communication skills
- Customer service orientation with strong people skills
- Problem solving and conflict resolution abilities
- Proactive mindset with initiative and creativity
- Data analysis skills

Qualifications
- Bachelor's Degree (BAC +4)
- Fluent professional English
- Practical knowledge of Office 365
- Knowledge of office management systems and procedures
- Familiarity with tools such as ANAIS (Salesforce), Outlook, Microsoft Office, Cvent, MB/Delphi